GF
Gershwin F
Active since May 2021
4
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0
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Reviews
4 reviews3 months ago
A great salesman
Great experience from Stefan. From start to finish and even beyond, he was professional, knowledgeable, and genuinely focused on helping me find the right vehicle. He took the time to understand my needs, answered all my questions honestly, and never made me feel pressured at any point. The entire process was smooth and transparent, and his communication was clear and timely throughout. It’s rare to find someone who combines great product knowledge with such a friendly and respectful approach. I’m extremely happy with my purchase and would highly recommend him to anyone looking for a trustworthy and reliable car salesman.
0 replies
15 months ago
Blood Stained Sheet | Lack of care
From an email sent to Tsogo Sun Caledon as well as the headoffice sent on the 6th of Jan for which I still await a response. "I would just to bring to the attention to whomever it may concern about the disappointing stay we had on the 31st of December in room 210. Check In Despite check in time being at 2pm, we were told that the room was not ready and that someone will call us when it is ready. At 2:45 we made our way to reception to find out if the room was ready and we were told no again. After requesting for someone to please go and check, we eventually found out that the room was indeed ready but "someone forgot to update the system". Meaning, if we did not come to check ourselves, we would have not received the call. The Room When opening the bed we realised that the top sheet had a fresh blood stain. When speaking to reception, we were informed that housekeeping has already gone and there is nothing that can be done, and we should let someone know in the morning. To be expected to pay money to sleep in a bed with blood stains feels unacceptable and quite disgusting by all standards. I asked if we can at least get a new sheet, I was then handed a new one and expected to change it myself, however, lucky me, the new sheet was also stained. We also had an issue with the main light that was constantly flashing. Again, told to inform someone the next morning. " If you would like to see some proof of the above mentioned, the email that is currently being ignored contains them all. The rest of the hotel was fine, but dropping down to a 1 star due to the blatant lack of care and communication.
0 replies
20 months ago
Makro Online Incompetence
Received the incorrect item on Friday the 30/08 at 5pm. Called in on Saturday 31/08 and was told I need to log their incompetence online and send proof in terms of images. When logging their mistake, it shows the earliest collection of the incorrect item is for Thursday 05/08, Which I felt is quite unacceptable as it is an error on their part. I then called into the call center and was told it will be escalated and that someone will contact me with in 48 hours to discuss when they can come collect the item. This I felt was just as unacceptable, so I asked to speak to someone who can assist with the matter, and I was told that everyone of authority is in a meeting and nothing else can be done. So I will now have to wait for Thursday for someone to get back to me which is 6 days from when I received the wrong item, then wait 3 to 5 working days for them to assess the incorrect item, then wait an additional 3 - 5 days for them to send the item they were supposed to send the first time. This was my first and last time using Makro Online.
53 replies
60 months ago
Refuse to pay back claims
I have been with Affinity health for several years, and the one time I actually put through a day to day claim, I only get excuses. Claim for a specialist visit was put through on the 26th of Feb 2021. up until today, 3rd of May 2021, still no payment made back into my account. I have made several call to affinity health in this time, and each time I am told that they dont know what the issue is and they will escalate. If you are looking for a medical aid/insurance, please look else where. it really isnt worth it. Hospitals on their own network advises against using them as they actually refuse to pay.
212 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)