KK
Kamo K
Active since May 2021
3
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0
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Reviews
3 reviews18 months ago
Prepaid24 Refund my money that was paid using Payfast
On the 24th I made a payment of R6760 into my prepaid account which I share with my fiance ,we used Payfast still the money did not reflect in my smartfund,I notified prepaid24 via WhatsApp,live chat and email and I was told to send ID,proof of payment and bank letter, And proof of payment must be in pdf, I contacted payfast which I was told they will forward the proof of payment and they did ,I also forwarded wat they wanted,after that my money still did not reflect and I was told to send the documents again, I did,still no money in my account, I was transferred from one agent to another telling same story, i even ask for a refund because payfast did send proof also and I'm told I should wait for 10days imagine, they say my ID did not match but even when I send my fiancé's ID they say they'll refund after 10days,you were quick to take the money now I have to wait 10days to get my money back,I mean the money is sent to you why does it have to be too much admin to load in my smartfund account and why so many days when I want a refund?I would never advise anyone to use prepaid24 because they don't even have a direct number and all their agents give u same stories and takes forever to reply.
265 replies
35 months ago
FNB FEAA CARD AND ATM DID ME BAD, I'M STRANDED.
Yoh I'm super frustrated, it was my second time using FNB, I have a feza card and went to withdraw at North gate, I could hear the money loading and guess what the money didn't come out except a slip indicating a withdrawal being successful, I went inside the FNB branch nd I was told to fill the form or call to file a claim, guys that was my last R1300 as I'm writing this I'm working around asking people for money to return home since I stay in Boksburg but was in Northgate FNB, my question is why didn't it reverse asap, I have to now wait for Monday for them to check my claim, yoh like I'm a mess, someone please tell me they'll reverse soon, I'm terrified. I've never experienced this worse it's atm jst next to the branch. .
106 replies
60 months ago
Corruption
I am very dissapointed by the branch in Johannesburg,A well known company like them doing corruption,We used our last cents to attend the interview only to find out that they already gotten the lady they where looking for,The girl's relative/sister works there so they didn't even interview us but just taught us the system,They never took our Cv or cellphone numbers but they took our names and the lady said we should whatsapp to find out if we made it like really,When we got therein the morning the lady they already hired was so comfortable doing ups and downs in the offices with her sis while we wait at the reception for nothing,We got there before 8am and went home after 1pm claiming to be selling and learning their system,I am angry because I wasted my last cent and cancelled my other interview only for them to be corrupt,Why did they waste our time?So all of us went out after everything and the lady they hired remained to continue working,We really deserve better as youth. We were all angry and dissapointed but what can we do besides talking about it.
0 replies
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3 (100%)