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Alichia J
Active since May 2021
6
Reviews
0
Industries
Reviews
6 reviews9 months ago
Poor Service
Had the worst experience with your store I purchased my camera in October last year its still supposed to be under warranty which was ticked by your sales people in store to say still under warranty. I had to call in to ask what is taking so long with the camera repairs nobody called me or got back to me The knob where you adjust your camera settings came lose and yet I had to send it in for repairs , now they have the Audacity to tell me due to impact the warranty doesn't cover it and its going to cost me R3517 to be repaired I literally used the camera few times for photos and if it's due to impact the screen would also be broken and other parts of the camera Very disgusted in your after sales service
0 replies
26 months ago
Terrible Terrible service
Terrible service, I ordered a office desk & chair two weeks ago made a payment and send through proof of payment and then when I call to follow up the tell me they didn't receive the payment then again they found the proof of payment and now I have to wait another 2weeks for delivery so I requested a refund which will take until Friday. It's the worst service stay away from decofurn
0 replies
28 months ago
Bad bad bad service
The worst customer service I received in a long time waited an hour for our food which they didn't order our other food and they did ask even what flavor should my wings be they just made it on top of that the drink took so long to get us and we didn't know the wings special you can't share it and we waited long for our food when I asked where the food was waiter said asked what food and the Manager was complete useless he just said sorry we stood up paid R200 for nothing, I would not recommend kolonnade Grubhouse to anyone The service is pathetic
0 replies
33 months ago
Princess assisted me...
Princess assisted me and she was soooo extremely kind and patient
60 replies
55 months ago
VERY BAD SERVICE
Got very bad Service from you guys asked for assistance from your time regarding my internet situation that i need activation on my account it's 5 days later still nothing at all just a reply stating that you did send it through to operation department but that is what your email said yesterday as well i had to contact metrofibre myself to ask for activation while im a home connect client and the guy from metrofibre assited me quickly stating that he will send out a technician.
53 replies
60 months ago
10mbps line
Got great customer service from Kiara Govendor thank you so much for assisting me
53 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)