JL
James L
Active since May 2021
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
Order cancelled
Order a big order through Uber Eats at 3.30 on Saturday 14 Feb for Valentine's dinner. At 6.30, 30 mins before the time I scheduled, an alert that the restaurant could not fullfil my order.. no apology, no reason. Well, I will let everybody know about this, and will never order or set foot in your terrible place. From a loyal customer.. goodbye, never again.
0 replies
38 months ago
Unethical Takealot Using Contractual Fraud to Fool customers - Pukealot
Bought and paid for a 2000w Inverter, and a powerbank was delivered. A total mess up in trying to arrange the return, and then told me they can't replace because they have no stock - they can only supply via 3rd party. When I bought the item the week before, it wasn't 3rd party. This then is contractual fraud, as they broke the contract with me as the customer and scammed me into thinking they had stock. In the meantime, they have been sitting and earning interest on my money. It has taken three days to get a supervisor to call me, and tell me they can't do anything now and will refund me, which will take 7 days, but they took my money original in one day. The other fraudulent game they play, is that if they make a mistake with a price, they then say they have no stock, but you look online, and there is the item and 20% more expensive. Boycot Takealot people, and refer to them from now on as Pukealot - I will no longer buy from them.
0 replies
41 months ago
Mr Christo Coetzee reflects the same Bad Service as his staff on the Builder's shopfloor
On the 24 November, I sent this email to the General manager of Builders Warehouse, Mr Christo Coetzee. Dear Mr Coetzee I'm writing to you out of frustration because I am most disappointed in your company's service. In your brochure and newspaper adverts, valid from the 11 October until 07 November 2022, you advertised a Mecer 1kW Hybrid Charge Trolley Inverter (774309) for the price of R8499. On the 19th October I went to your Parow, Cape Town store and was told that the item was sold out, and there were none available in any of the stores. The manager of the branch phoned the supplier to find out at what time they expected the delivery of this particular item. I was told that the delivery would be in the following month, November. The manager advised me to pay the full amount straight away so that I would get the item at the advertised price, and would be first in line when the supplier delivered. This I duly did the same day by doing an EFT transfer of the full amount of R8499 into the Builder's account (ABSA account number 4074580967) at 11.44, which was then acknowledged by Monique Casner ( monique.casner@builders.co.za ) at the Parow Branch. I heard nothing from the branch and on the 16 November I went back to branch and approached the manager again to find out about the order and was told that they cannot tell me when the stock will arrive. What infuriates me is that they insisted that I pay for the item in October in full and have no assurance and date when I will receive the item and you have been sitting with my money in your account, and I now wonder if I will ever get this item before year-end. With the continuing load shedding, I am rather desperate, and I am ready to take this issue further, and would suggest to you that this would make a good story for "Hello Peter" and other social media that deal with consumer complaints. I leave this matter in your capable hands to solve this problem by the end of this month, Wednesday 30 November 2022, otherwise, I will regrettably be taking this further. END OF EMAIL I then had a call from the so-called customer care department to say my complaint was being followed up on. Then this morning, 29 November, the Manager of the Parow branch and Roxanne from Customer Care phoned to say the supplier cannot guarantee when there will be stock and I must just wait, with my money already in their bank! I have now canceled my order, and asked for an immediate refund, as I found a similar item elsewhere that I have purchased. I WILL NEVER SET FOOT AGAIN IN A BUILDERS SHOP, because of the incompetent and inefficient service and handling of my complaint. BUT WHAT ANGERS ME THE MOST, is that Mr Christo Coetzee did not have the decency, courtesy, or professionalism to respond to me directly. It is very obvious now that Mr Christo Coetzee just reflects and mirrors the same incompetency and bad service that is found on the shop floor.
60 replies
42 months ago
Scam Online Company Advertising on Instagram
This is an online scam company, lately pushing ads on Instagram, especially for a gourmet cheese club. Phoned and emailed the company details listed, does not exist. Watch out and do use them for anything.
0 replies
42 months ago
Security Issue with Bolt
Have been using Bolt on and off for a while, but this morning's incident has made me vow never to use them ever again. Ordered a Bolt ride at 08.20, the driver arrived 08.27. I got into the back seat as I always do, and the driver told me to get into the front seat which I refused to do. He a very rude and abusive manner, he told me to get out of the car, which I did and he drove off in a squeal of breaks and then shows he dropped me off 5 mins later. I have now been charged which I want reversed, but Bolt does not respond to my messages or queries. In addition, the driver's name is shown on the app and my receipt as Alexander Tanaka, a middle-aged man with virtually no hair, and this driver who shouted at me and told me to get out, was young (approx 22 yrs, and had long dreadlocks. This is not only an abusive manner of treating a long-time client, but it is a major security issue. I will not be using any Bolt service again.
0 replies
42 months ago
Driver Security Issue with Bolt South Africa
Have been using Bolt on and off for a while, but this morning's incident has made me vow never to use them ever again. Ordered a Bolt ride at 08.20, the driver arrived 08.27. I got into the back seat as I always do, and the driver told me to get into the front seat which I refused to do. He a very rude and abusive manner, he told me to get out of the car, which I did and he drove off in a squeal of breaks and then shows he dropped me off 5 mins later. I have now been charged which I want reversed, but Bolt does not respond to my messages or queries. In addition, the driver's name is shown on the app and my receipt as Alexander Tanaka, a middle-aged man with virtually no hair, and this driver who shouted at me and told me to get out, was young (approx 22 yrs, and had long dreadlocks. This is not only an abusive manner of treating a long-time client, but it is a major security issue. I will not be using any Bolt service again.
0 replies
60 months ago
Takealot not fulfilling its guarantee
Bought an ACER Aspire 3 Corei% 1TB Notebook from Takealot in September last year. In April the laptop crashes and can't get it to reboot, o matter what I do, the laptop is dead. I personally take the laptop into the Takelot on 20 April 2021 with return reference number RRN-f57kg-rrr5. After 21 days, I get told that the laptop had a 6-month guarantee through the 3rd party that the laptop was sold through - r A. Computers, and that they will not honour the 12-month guarantee as stated on the website. Of course, the item is no longer for sale and so there is no longer a listing for the laptop. ACER says none of their laptops go out with a 6 month guarantee, so it is no obvious that Takealot is nothing more than an illegal front for Mr A Computers which is a shipping container standing in the middle of Giyani. I want Takealot to give me a full credit.
0 replies
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1 Star
7 (100%)