Active since May 2021
This is a shout-out to Lerato Mohlala (Billing & Accounts), who assisted me with my query in a friendly and efficient manner. She listened and was patient, looked up and cross-checked readings, explained what was going on and why consumption figures can sometimes be based on estimates. She also explained and reassured me that once actual readings are done, the numbers will balance out. In general, I was impressed with every person I encountered at the municipality. From the minute I stepped through the door, I experienced friendly and helpful people who referred me to the right person (Lerato), straight away - no waiting, no queues. I wish it was the same at other municipalities. What I anticipated might be a long dragged out process, was handled quickly and efficiently. Thank you.
This is the second time in a short period of time that their service is down for more than a day, with me being unable to upload or download my e-mail. There is no response with a solution to my reporting this problem, only an automated e-mail giving me a ticket number. I tried phoning and after holding on for a long time, a recording said there are no agents available to support me and it dropped the line. I've tried the online chat function. It took almost and hour for a reply, asking me for account information I have already given. Our businesses are suffering as both my husband and I are on the same domain. This is shocking!
What is not to love about Not Bread Alone (NBA)? From the moment you walk in, there's a buzz. The coffee shop is pumping, with a fireplace inside to warm you on cold days, to the garden terrace under trees. Hidden behind Jacks Paint just off Beyers Naude Drive, on Acacia Road, you will find the freshest baked goodies. The variety and uniqueness of pies, quiches and sweet treats will astound you. The Oxtail and Bobotie pies are amazing, as is the "blond" Lamingtons, funky cheesecakes, other baked treats and breads. Their daily meals (available as sit down and take away options) are a winner, as is their savory pancakes, cappuccinos and coffee milkshakes. NBA is a must try for anyone who loves fresh and delicious food and wants to try something different. Feels like home ❤️
I was very impressed with how quickly Meghan responded to my enquiry. She seemed to understand exactly what I needed and was able to offer something that would meet our expectations, within the budget we had.
Dominique's is a place where you feel like you are with family. They have good quality food and generous portions at affordable prices. The staff are great, too. Most of them have been working there for many, many years.
We have no choice or alternative. That is the worst thing about it all as we have no way of voting with our feet. I have accidentally paid money into an account that is not active and have been struggling for over a year to get the money refunded. Every time I write to them, they request documentation, which I send, only to hear nothing back. When I write to follow up, I get a new reference number and people asking for the same documentation, which I provide again and again, nothing happens. It's been going on like this for a year. What can I do?
Excellent service department - friendly, helpful and professional staff.
Trying to get your money back from CoJ seems impossible. I accidentally paid money into an account that covers a garage and thus has a R0.0 charge. That was last March. Till today, I have not yet gotten my money back. Every time I try to follow up, they issue a new reference number and ask the same questions and for the same documentation, which I supply .... and then nothing happens. How do I get them to refund me or transfer this money to my other CoJ account?
What a positive experience, applying for both the renewal of my passport and my new ID card. From arriving at the door of the ABSA branch in Sandton City, where I was met by a friendly person who directed me toward the DHA section to the interaction with the competent people dealing with both the applications and collection procedures - every step exceeded my expectations. I want to single out Joel Shibmbu & Bridget Mashigo, who assisted me quickly and competently. You made the experience the best I have ever experienced with the DHA. Thank you!!
Bembom Northcliff (El Corro) is wonderful. They always have the most interesting dishes and always specials worth trying. The staff is friendly and very very service oriented. The owner is an absolute darling and really cares about her clients. It's one of my favorite places to go to for a quick coffee and a snack.
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