Active since May 2021
Absolute ****mers!,about 2-3 months ago I ordered shoes for my husband and I was told the supplier doesn’t make them anymore,I then asked for a refund since I specifically wanted to buy to those shoes and I was sent documents to fill for a refund,I’m still waiting. Whenever I try to find out what’s the progress on my refund they open tickets and close them a few hours later without letting me know why,I honestly would not recommend this company to anyone!,they are absolute ****mers.
Affinity health is okay,I just hate how the people selling you the insurance are not clear about the products offered,however the staff is amazing Gabriel M,assisted me well and gave me clarity on something that was bothering me and helped me set up my app which has been giving me issues for a bit.
Ordered from them twice,got all my products before expected day,what you see is what you get but I’d have to say the import tax can be a bit off catching
Order my 4th wig from them and I’m pleased,good quality,fast delivery and reliable and friendly team?
Oh this is going to be a long one,but firstly I’d advise that you don’t be fooled by this brand firstly:they tell you you’ll get your item(s) within a period of 2 weeks ,then 2 weeks become a month and a month becomes months,yes MONTHS!,then prior to get your parcel they’ll tell you something like :schedule an appointment via email because they realised a lot of customers would come to the store and fetch their own items and another thing they DONT DO refunds which is also concerning because as any business operates:if you can’t provide the product on time the best way is to refund it right?(oh but not this brand) and also another thing is after you scheduled your appointment they’ll tell you when to pick it up,if it’s a lot of items best believe you won’t get them then,because on the day of pick up there’ll be another excuse.I’m honestly saddened by the service they’ve given me because I genuinely wanted to support them( like I always support women owned businesses)but as for this brand I’m never ordering from them again,They’re service should improve and they need to stop making up excuses and lies prior to parcel collection.My advice is:Save your money and rather order from SHEIN ,not this ****
Fast delivery, good quality hair and I love the gifts,I'll definitely be buying more hair
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