DB
Daleen B
Active since Jun 2021
5
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5 reviews1 month ago
Warning to anyone assisted by Erasmus Attorneys
Warning to anyone assisted by Erasmus Attorneys After 5 years, Yzel Trustees suddenly contacted us, demanding payment, claiming they never received money from Erasmus Attorneys. They ignore the fact that we had never heard of them and were never told they were handling the estate. They don’t care if you already paid Erasmus Attorneys – they still demand payment or threaten to seize your furniture listed in the Voluntary Surrender of Estate. Many applicants paid Erasmus Attorneys years ago, yet now there are serious questions about what happened to that money. Do not pay anything without legal advice! Seek independent lawyers and let them coordinate to investigate. If more people come forward, a joint court application or formal complaint against Erasmus Attorneys may be possible. Do not stay silent – the more applicants speak up, the better the chance justice is served. Protect your rights.
0 replies
15 months ago
Unprofessional, Arrogant Services
I have an account at Nimble Credit Solutions. Before Nimble Group took over my MTN account, there were previous attorneys involved. I made payments to the Company/Firm as requested in that time. All payments will not be in one banking account as MTN changes attorneys. It's the company or firm that took over matters to make sure everything is in order and I have proof of correspondence I sent to inform them of payments. I made arrangements for payment with Nimble Credit Solutions on 26 November 2023, and I kept my arrangements. They made a mistake to blacklist me for missed payments. I sent Nimble Group all proof by email and their whats app. I only asked to correct their mistake on my credit report and take the incorrect information off from my credit report. I was chatting with Olebogile Motsepe ( wonder if its her real name) this person assit me in whats app UNPROFESSIONAL and have a Really Bad arrogant attitude, telling me " when you dont get what you want mean bad services" Nimble Credit Solutions can check the whats app conversion between myself and their employee. Olebogile Motsepe should not work with people at all. She has an arrogant attitude and gives the company a very bad, unprofessional, *********** image. I tried to get assistance for months from 29 October 2024, and no one got back to me. I am gatvol, sick and tired to keep on asking for assistance and feedback, then I have to deal with a rude incompetence person. Please take note, I am currently not in South Africa, you can call me on whats app call on contact nr I provide.
56 replies
59 months ago
Be careful with Vodacom BAD BAD BAD SERVICES❗❗❗❗❗❗
Refer to my previous comments about Vodacom Bad Services that i still not get any help from Vodacom after many many emails my husband sent to Vodacom. After No Feedback or Assistance from Vodacom they proceeded to BLOCK OUR PHONES YESTERDAY 22 JUNE 2021. Me and my Husband sent all the proof of payments as well the confirmation smse we received from Vodacom to confirm that they received payments and still Vodacom Blocked our phones. My husband completed the quotation SO210611-552420 and sent back to Tokelo. They informed my husband he must Electronic Approve the quotation. My husband tried but website does not work and he sent them a email to inform them. After Many many many phone calls and emails up to date no one ASSIST US REGARDING THE FIBER AND "ARREARS" VODACOM JUST BLOCKED OUR PHONES. THE PHONES ARE THE ONLY COMMUNICATION BETWEEN MY HUSBAND IN AMERICA EN US HEREIN SOUTH AFRICA. We only received emails from Vodacom to say they will contacted us with Ref nrs Vodacom: Service Request SR210623-745086 has been created. Service Request SR210622-741526 has been created. Service Request SR210621-736544 has been created. And we can go on and on and on NO SERVICES OR HELP RECEIVED FROM VODACOM. PEOPLE BE VERY CAREFUL WITH VODACOM, WE HAVE PROOF OF ALL PAYMENTS AS WELL CONFIRMATION THAT VODACOM DID RECEIVED PAYMENTS BUT STILL THEY DEMAND PAYMENTS AND BLOCKED OUR PHONES. Please contact my husband on +1 (320) 979-6059 if not unblock our phones and contact me as my husband did sent you a mail to confirm he give permission for his wife to handle his business. I will not stop to tell the world what is Vodacom doing. Maybe if you got people who can do the job you will have less problems and complaints. Update you system, dubble check your customers payments and give a services and assistance to your customers before you BLOCKED customer's phones who pays their accounts every month.
212 replies
59 months ago
Bad Bad Bad Customers Services
Good day Tokelo, JH BOOYENS - I7854467-9 We refer to above matter as well to all previous inquiries about our Fiber reallocation and arrears account. Unfortunately we did not get any feedback from you. My wife contacted you on the 15 June 2021 and you told her that you will contact her back, but No feedback yet. I sent many many emails to the following: Tokelo.Motsamai@vcontractor.co.za, 0821904@vodacom.co.za, customercare@vodacom.co.za, Dinovan Windwaai (VD) <dinovan.windwaai@vodadealers.co.za> but NO ONE COMES BACK TO ME OR MY WIFE. My wife went to Knysna Vodacom shop to assist her and every time they told her they will get back to her but NO ONE DO. I want to know if you are proceeding with our fiber reallocation or must we apply for it private. This is really a very bad situation for us and VERY BAD CUSTOMER SERVICE WE AS CLIENTS RECEIVED FROM YOU ALL. IN ALMOST 3 MONTHS NO ONE COULD HELP OR ASSIST US IN THIS MATTER❗❗❗ AFTER MANY PHONE CALLS AND EMAILS AS WELL THE VISIT TO YOUR VODACOM SHOP IN KNYSNA❗❗❗❗❗❗ PLEASE LET ME KNOW IF WE HAD TO CANCEL ALL OUR CONTRACTS WITH VODACOM AS WE GET NO ASSISTANCE WITH YOUR PEOPLE. WE WILL NOT PAY ANY CANCELATION FEE AS VODACOM CUSTOMER SERVICES IS THE REASON IF WE CANCEL ALL OUR CONTRACTS WITH VODACOM. Vodacom do not assist my Wife regarding our Fiber reallocation and our account. I am working in America and can not call Vodacom. Vodacom demand payment for Fiber and say our account is in arrears but it is NOT. From 23 April 2021 we did not have fiber, we await for reallocation, why do we have to pay for something we dont have use of. My wife try to sort things out but Vodacom dont want to assist her. WE HAVE ALL THE PROOF AS WELL DO VODACOM WHO RECORDS ALL PHONE CALLS. I HOPE WE GET URGENT FEEDBACK FROM YOU. KIND REGARDS JH BOOYENS
265 replies
59 months ago
Vodacom Bad Bad Customer services❗❗❗❗❗❗❗❗❗❗
VODACOM GIVE BAD BAD BAD CUSTOMER SERVICES❗❗❗❗❗ We moved and requested Vodacom to reallocate our Fiber. My husband completed te reallocated form and sent back to Vodacom and inform them that he is Working in America and his wife will have to assist them with any other information. We had to wait the Full 30 days for reallocation for fiber. It is 6 June 2021 no one contacted me regarding Fiber reallocation. After many emails Ref nrs: SR210604-674067, Relocation Form - SR210504-537756, SR210512-575000, SR210510-565636, and it go on and on. After how many phone calls, requesting assistance we get NO ASSISTANCE ❗❗❗ We pay our Vodacom account via EFT and email proof of payment to POP@VODACOM.CO.ZA. We received sms from Vodacom that they did receive payment, but they do not update their systems according. After i talk to many many agents to assist me and everyone have a diffrent story We still have not received Any ASSISTANCE ❗❗ I phone Fiber department on 5 June 2021 and all the other previous phone calls made to Vodacom without ASSISTANCE, i talk to Austin yesterday in fiber department and i demand that i want to speak to a Manager regaring my problem and Complaints, Austin refuses me to give manager details or to get a Manager to talk to me because i am not the legal account holder. What the **** must we do now. My husband cant phone Vodacom from America and i asked agents if i give my husband America phone nr can they contact him, they just say No it would be impossible. I told the Agent this morning, we will no longer pay our Bill, and we will take it to Media were every i can. Please be carefull with Vodacom❗❗❗❗
106 replies
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1 Star
5 (100%)