MK
Mariska K
Active since Jun 2021
7
Reviews
0
Industries
Reviews
7 reviews2 months ago
Cancelation due to death and no response
Cancelation were done last week and no feed back and no refund still waiting for response. The Cancelation were done due to death and not something else and still no feedback
0 replies
4 months ago
Poor room and reservations that was made 2 days upfront
Very bad experience for the second time booking here. I would like the owner to contact me due to poor customer relation from front house reception. First I've booked a room and they've send me a video of the room I said yes that is the room. They said the TV is not working I said we don't need a tv. On my arival tonight when we checked in the bathroom light is not working at all and the reception but us in a smaller room. Unexpectedly and very disappointed client. Previous time I left the whole situation windows does not close and dirty cups. My second time of disappointed I need the owner to contact me in 24hrs
0 replies
24 months ago
Money that does not reflect for almost a month now after payment
The 29th of March 2024 I've made a 300 payment to hollywoodbets still does not show on my account. Ncomekile was the first person to say on the 29th in 24 to 48hrs the payment will reflect. The first of April 2024 ive spoken to Noxolo is answer was Please note that your deposit query will be escalated to the relevant department for further assistance in allocating the deposit no ref nr nothing to fall back on. 6 April 2024 I've went to asked again about the miney that does not reflect a 3rd person with the name Nolwazi assisted me that day. He also said 24 to 48 hrs sorry for the inconvenience. And he gave me a reference nr his response was as followed Please note that we have escalated your query to the relevant department. Be advised that the time frame for escalated query is 24/48 working hours. Should you need feedback on your query please use this ticket number: 22052777 On the 10 Of April i did an enquiry again as the money does not show. Ive spoken to Yoliswa. Her answer or his answer was as followed Kindly note there is no feedback yet, apologies for the delay.16th of April 2024 ive spoken to phumelele her answer was Thank you for waiting, I have checked on your feedback and the escalated depsrtment hasn't given any feedback as yet. I would need to resend your request since this has been long over due. I am deeply sorry about this. And also Your query reference number is 22203921 on the 19th of april 2024 ive spoken to luyanda his feed back was Please note the first ticket number does not have the escalation and the second was escalated on Tuesday, the feedback we got is that the request was sent to Payfast for confirmation. Please be advised that we have not received any feedback from them, I will do a follow up and also include this ticket 22234782 when doing a follow up. Please do not use the first one as it does not have the escalation. 22 april 2024 I've spoken to Lunda M her answe wasLinda M Linda M says:Please note that a follow up has been done, we are currently working on your ticket. Kindly please await feedback as it will be resolved shortly. We apologize for the inconvenience. How long does a payment really take?a mont cause this is going for a month now. This is pathetic. I would like someone to give me aswers on this matter asap. Or is this a ****? Someone is busy lying or busy with *****
53 replies
25 months ago
Money not reflecting on account for week almost
Ive made a payment on the 29th eft payment and the money still does not reflect on my account of hollywoodbets. Ive spoken 2 2 different people on the chat the one said it will take between 12hr and 25hrs to reflect that was on the 30th of march 2023. On the first ive send again a message on the site to ask about the money they will escalate it to the money department they cant give you straight answers. After sending proof of payment everything. Ive even emailed them today ive mailed again no respond on my email after theyve also said on the email they will esculate to the account apartment. Does it take a week for the payment to show. If not what did theg do with the money
53 replies
30 months ago
Mibco is ****
My second review afterwards I've submitted my documents one 1year and a month ago no one called me no one followed up after my first review. I think you guys after it's claim take the money for yourself no one can wait one year and one month for their money to be paid out. Looks like you guys are ******* and full of empty premises. I give you till 4pm 17th October 2023 to call me or give me feedback otherwise I'm going to a lawyer and you will be liable for my lawyer's cost aswell
0 replies
39 months ago
Poor customer relation
I've submitted my documents and I've received a message back to say the following application send to fund administration for processing. I haven't heard from them or received my money yet. After second time of handling in my documents. They mentioned it will take between 14 and 21 working days to pay out I haven't received any money yet. Quick to take the company's money and as well as the employees money but not quick to repay the funds. Will I get my money is the biggest question or is this a lie. Would love to get answers and would love to know what date and time I will recieve my money. I've phoned and to be like hour and half on the phone without any success is disappointing and disgusting
0 replies
59 months ago
Mfc urgent ass this matter will go further
Poor service received, made arrangements to pay arrears off with their call Centre and they have double debited my account. I now have go to the loan sharks just to get to work until they sort their admin out. I am told can take up to seven days to rectify. This is more then 7 days it's 18days now. My patience is running very low for MFC. I've send several emails to them hours of conversations. No luck from them I think I gave MFC more then enough time to sort my paper work out and for my x amount to be paid back in my account. I'm taking this matter further then hello Peter that is a big promise as I know my rights with debt. No one are allowed to take a double installment without the person's permission. Giving MFC 7hrs for my money to reflect as I've send my banking statements through a week ago. Pathetic service from MFC. Think they must retain there staff as they can't even communicate well with a person. Communication is very important which they don't have. Regards
53 replies
Review Distribution
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1 Star
7 (100%)