WF
WillIam F
Active since Jun 2021
3
Reviews
0
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Reviews
3 reviews36 months ago
Pathetic Service
The most pathetic service I had ever received from a dealership. My vehicle went in for a warranty claim 3 weeks ago and in 3 weeks nobody has called me back to advise the status of my vehicle. Cecilia that claimed that they are better than Carter Melrose Arch promises to call back with feedback and to date she has not called me back once since after my vehicle has been received by their establishment. I will never buy another Renault again. Their service sucks. George, The DP has promised to give me feedback that was 15 May 2023 on my call to him at 08:27 am
0 replies
38 months ago
Poor Service and no code of ethics.
Clientele Is a bunch of thieves and liars. The people that work there lie to you to get the business from you. The most Useless company on the planet. Their brand ambassador must be brain washing the people that work there. All I asked for a is refund of a product that I was not able To use after I had signed up with them. They told me that they won’t refund me because I agreed to sign up with them and the fact that the app didn’t work is not their problem
112 replies
59 months ago
Amazing customer service
I have been trying for a little over a year to redeem my points from my Clicks Card. I had registered my too many times and did not feel the need to register it anymore. I had about a week and a half ago bought some items at Clicks Columbine Square and explained my story to the teller about the card and tires I am of this loyalty card that I am not able to redeem any points from. He (Gavern Mphato) had offered to get it sorted out for me. He was sooo professional I almost fell on my back. He called me after making contact with the call centre and updated me but also needed more informations from and advised that he would call again once he got the problem resolved. The one thing I didn’t expect to happen had happened. Gavern called me back to confirm the issue had been resolved and I will be able to redeem my cash back next month on the 24 July 2021. I wish there were tellers such as Gavern. A big well done on having such a great employee with such excellent customer service ??????
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)