Active since Sep 2009
I have read some of the bad reviews and honestly do not understand why. Perhaps a regional issue in certain branches. However I have only had excellent service from The Courier Guy in Cape Town. The Parklands branch even assisted me on the process to follow with getting documents to and from DIRCO in PTA. Some online stores I use, also use them and deliveries are always on time, in fact often sooner than expected.
Always great service from Bruce and he is always willing to answer questions and offer advice. Tool and hardware prices also always very competitive with on time delivery. Always a pleasure doing business with Power Tool Services in Cape Town.
I needed some advice on one of the wood sealers they produce so logged a query on their website. Andrew from Harlequins phoned me not more than one hour later to give me advice. I do a lot of woodwork and will from now on look for Harlequin finishes first.
I ordered an Echo Dot and was notified a day later that the colour I wanted was out of stock. They could send another colour or I could wait for 1 week when they will have new stock. Just over a week later my parcel arrived all in good order and the correct colour. Many other companies today will not make the effort to even notify the customer and would've simply let me wait. Thanks Wade for the personal touch! I will be doing business with you again.
Great online service with helpful advice via online chat. Order arrived on time.