JM
Johan M
Active since Jul 2021
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
Udashnee Pillay was ...
Udashnee Pillay was extremely friendly, direct and easy to talk to and understand, very efficient, what a pleasure
53 replies
16 months ago
Sub Standard Dragon Peaks Mountain Resort
Camping at Dragon Peaks Mountain Resort this December 2024 was one huge disappointment. Arriving at our stand, the grass was not cut, looked like we arrived in the veld. There was no dustbin, no braai and the electricity not working – I fixed it because they were too busy. My wife went back to reception because we realised we were overcharged. They refused to reimburse us and forced a voucher for the restaurant on us with the promise, that when we leave, any monies outstanding will be refunded. When we were leaving, they then changed their story and once again refused to refund us. Management is obviously as far as we are concerned, ****s, ****mers, money grabbers and not trustworthy. In the bathrooms there is total lack of maintenance. The one shower out of the three, the door cannot close, and the other one the water did not drain away. In the basin brushing your teeth, the water also did not drain away. Not once was there hot water to wash the dishes with, only lukewarm water. We rate Dragon Peaks as a dump! I would not recommend going there, unless you are desperate.
0 replies
52 months ago
Beware of Mit Mak Motors
I do not want to bore you with too much detail, but in short we bought a 2015 BMW X3 with a full BMW service history from Mit Mak Motors 21 July 2021. As part of the deal they would ensure the service that was due will be done. My wife got a puncture and stopped at a tyre service provider to get it fixed where she was informed that the tyres on the vehicle are not run-flat tyres as they are supposed to be. We contacted Mit Mak and after some deliberation for about a week they replaced the tyres to now conform to specification, as these vehicles do not have a spare wheel. Round about beginning of November 2021 my wife contacted Francois from Mit Mak to complain about excessive smoking when starting the motor, this after only 3,800 km from buying the vehicle and being serviced. She was told that she waived the extended warrantee and therefore they are not liable. This obviously left us with no option but to approach BMW. BMW found that the problem was faulty spark plugs, something that should have been picked up at the last service. We then discovered that Mit Mak did not have the car serviced with BMW in order to keep the Full Service history in place but had it serviced somewhere else. Obviously this service was done half-heartedly in order to save costs or ignorance. We then approached Mit Mak for refund of the repair cost which they refused on the grounds that they did not give approval for the vehicle to be taken to BMW. Francois then promised to get hold of the job card for the service done but never came back to me with anything. This can only mean that the car was not serviced or the evidence on the job card is damaging. We have therefore decided to lodge an official complaint with the ombudsman, and will be contacting our lawyers to institute legal action. In my view Mit Mak Motors are unethical/devious operators and people should be very careful should they decide to interact with them. Will keep you posted.
53 replies
58 months ago
Grid Auto
We received excellent and professional service from Grid Auto on purchase of a second hand Suzuki, we can recommend them to all
0 replies
58 months ago
Mit mak is the best
The best service EVER, and we have done many deals to date, Tanya is awesome
53 replies
58 months ago
Bad Experience Suzuki Bryanston
Morning Ian Let us recap the transaction we entered into during Dec 2020: We were told that the Suzuki Vitara fly off your floor and is hard to come by, so we better be quick in deciding if we want the car We were also told that the car is backed by Suzuki SA guarantee and that Avis keeps full record of any work done on a vehicle We were also told that Suzuki Bryanston performs a thorough check ( something like a 110 point check) on the vehicle to ensure we get a vehicle that is problem free We were also promised delivery of the vehicle at a certain date In reality the following happened: We had to come and fetch the vehicle as you were unable to deliver as promised We reported a problem with the vehicle swerving when going over rough areas like a bridge joint. We then uncovered that the back shock was faulty and with that the thorough check with the 110 point check were never performed. Thus putting my wife’s life in danger. We also reported that the front tyres were different to that of the back tyres, which you promised to fix. Nowhere on the Avis report is there any mentioning of tyres being changed, nor does your records apparently indicate any tyres being changed. We all know that a vehicle with indifferent tyres is less safe than with four identical tyres. So yet again you are compromising my wife’s safety. Due to the above, we wanted to cancel the transaction on this vehicle and offered to rather buy a new vehicle from you, which you rejected stating that a deal cannot just be cancelled because we feel like cancelling. We are now almost seven months later and you are still promising rectifying the tyres. This is NOT acceptable any longer. We need positive action within the next 7 business days. I have contacted Suzuki SA and Trust Auto Group HQ with no reply from either. If you claim that Suzuki Bryanston did not change the tyres on the Vitara, then the only conclusion we can come to is that the records Avis keeps is not worth the paper it is written on. In my humble opinion based on our experience thus far, Trust Auto Group, Avis and Suzuki SA are entity’s that should be avoided doing business with as it seems their ethics and after sales customer service is questionable. Should my request not be met, we will be lodging a formal complaint with the Ombudsman as well as with the Financial Services Board. Regards Johan Müller 072 938 8313 We now within 2 days got new tyres supplied by Suzuki Bryanston. Yet still no feedback from Suzuki SA , Avis or Trust Auto Group HQ.
0 replies
Review Distribution
5 Star
2 (33.333333333333336%)
4 Star
1 (16.666666666666668%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (50%)