SV
Sybren van der Leij
Active since Jul 2021
9
Reviews
0
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Reviews
9 reviews8 months ago
3 months and counting for my part to arrive
Like so many other people here I have been waiting 3 months and counting for a part to arrive. The dealership ordered a part, it took 2 months to arrive. Turns out it was the wrong part. Now I have to wait another 2 months for the correct part to order.
0 replies
20 months ago
Peugeot Service Plan is a ****
I have a Peugeot with 3 more months on my service plan. 2 months ago, I had to take it into a dealership because of a dashboard warning light that was flashing. The dealership could not find anything wrong and reset the warning light. They then proceded to charge me R1135 for the 'service' claiming it was a diagnosis and not a service.
0 replies
30 months ago
Peugeot - 9 weeks waiting for a part.
Peugeot issued a recall on their 2008 Allure auto. Brand new car, stuck in a service centre for the next 9 weeks while I wait for a part. My advice - stick to South African manufactured vehicles and stay well away from Peugeot. Lovely car, but horrible support. Simply no parts kept locally.
0 replies
36 months ago
Disney+ doesn't work on Wondernet.
My Disney+ service doesn't work on Wondernet. I have logged the same ticket now for over 2 months. instead of contacting me, Wondernet keeps closing the ticket. You would think after 6 tickets getting logged on the same problem, Wondernet would finally escapate it - but nope!
0 replies
40 months ago
Vumatel fibre down for 36 days and counting
My Vumatel fibre has been down for 36 days. For 36 days I have been unable to get my ISP (first Vodacom, then RSAWeb) to either bring up my existing fibre service, or install a new one. The issue is always Vumatel and its order portal. Vumatel has no call centre, and nobody answers emails. I highly recommend anyone wanting to install fibre, that you look elsewhere for your fibre service provider. Vumatel support is practically non-existent.
396 replies
40 months ago
Vodacom Fibre not working for 28 days and counting
After 28 days of struggling to get Vodacom to fix a fibre internet service outage, I have given up. I managed to get Vodacom to cancel my fibre and release the ONT. Now Vox can deliver in 2 days what has taken Vodacom 28 days to try. The only problem now, is Vodacom has not refunded my the R806 the charged me for the fibre, which was down for 28 days.
264 replies
40 months ago
Vodacom Fibre service down for 21 days
My fibre service has been down for 21 days now. I phone on average once every 2 days to the call Centre, every day I get the same answer. We are looking into it. You can’t escalate, you can’t complain, and you can’t get a phone call back. Vodacom fibre iss a broken service - I strongly advise people to seek alternatives
396 replies
41 months ago
Vodacom Fibre issues
11 days now with no internet service from Vodacom fibre on my fibre connection. My fibre itself is fine, no cuts. 3 trouble tickets logged (all get closed by support), daily calls for updates, and promises from Voddacom’s Twitter support handle. Nothing has worked. Shocking service
0 replies
58 months ago
Vodacom Faulty Router for Fiber Service
I have a 24 month fiber contract in which Vodacom provides the router. The router provided by Vodacom is faulty and my devices on my wifi struggle to connect. I have reported this issue on multiple occasions to Vodacom over the last 7 months. I was eventually able to escalate the problem to an escalation officer, mr Justin Boer, who ackowledged the problem and agreed to replace the router. This is recorded in a trouble ticket SR210604-675908. This took place on June 4th but Vodacom never followed through, and I never received the replacement. The trouble ticket was closed with an incorrect resolution description (they claim 'service was restored'. Vodacom refuses to support me if I use my own router, and Vodacom refuses to release me from the contract, meaning I have no choice but to continue to use this faulty service.
159 replies
Review Distribution
5 Star
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4 Star
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2 Star
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1 Star
9 (100%)