MH
Matseleng H
Active since Jul 2021
3
Reviews
0
Industries
Reviews
3 reviews1 month ago
Very poor customer service
I am very angry and dissapointed with their insurance company since they are making me look n feel like an idiot, i made a claim with them since i was ****** and they took my phone. I have submitted everything that was needed to them,but now they say i must go to my network service provider to ask for a usage revesal of which no one knows about it, i have made my claim on the 11th of january till now no one is saying anything and i feel it is not fair since i am paying for the insurance. The worst part is i need the device for work purpose, i might end up not getting my salary because of them. I feel they are inconveniencing me and putting me under stress after all the traumer that i have went through. I would appreciate any kind of assistance and be responded asap.
53 replies
2 months ago
Poor customer service!!!
My experience with the insurance company at totalsports south gate, is extremely bad. Bad customer service, it's like they don't care at all about a customer. When a customer lays a complain they don't even make a follow up. Poor customer service is what they provide. I made a claim for my device and submitted all the documents but now they are making me runarround like a headless chicken, as if i was not paying the insurrance. I have went to the store for a follow up several times and they are promising to get back to me with the approval of getting a new device but instead theres nothing. What is even sad is that i use the device for work, so how am i supposed to do my duties without the device? How will i be able to pay the insurance in future if i wont get payed. I am so desapointed with them.
0 replies
57 months ago
Unhappy customer.
Hi, I really love chicken licken so much but lately with the bad service experience that I encountered several times hoping that maybe it a mistake. I don't think I would ever go spend my money there, I am talking about southgate chicken licken. They really don't have a good customers service at all. Today I got to have toasted bread that has been burnt not to mention the meat, I was so disappointed as this is not the first time. It's like now they are doing it on purpose when they see me. Every time when I purchase a meal there I get to regret why have i gone to them, meaning i become an unhappy customer.
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
3 (100%)