LP
Louie P
Active since Oct 2009
7
Reviews
0
Industries
Reviews
7 reviews9 months ago
Return not collected 34 days later
Return logged for order AZA03265312 on 19 June, 34 days ago. The items are still not collected. Called in multiple times and had numerous communication via emails. All i am told is they escalated to the courier and give it some time for it to be collected. 34 days later and i should still just give it some time. Absolutely bad customer service from such a global brand!
53 replies
9 months ago
Logged a return, 34 days later items not collected
Return logged for order AZA03265312 on 19 June, 34 days ago. The items are still not collected. Called in multiple times and had numerous communication via emails. All i am told is they escalated to the courier and give it some time for it to be collected. 34 days later and i should still just give it some time. Absolutely ********** customer service from such a global brand!
53 replies
14 months ago
Online Order not received after 16 days
Placed an order on 25th January and still not received. Logged a complaint to customer care. Been about 12 days now and not a single response. Called in multiple times and all the agent can do is escalate which has not helped. BEAWARE, when ordering from Makro and things go wrong, you will get absolutely no assistance! Order #MAK9024184
106 replies
29 months ago
Makro Order not received 19 Days
Place order on 4th November, order MAK5462965. Order was split. Certain items still not received 19 days later. Calling the Call Centre is no help. Im told they will escalate to the store and the store will call me back. Still not one call back from Makro
216 replies
53 months ago
Online Order Not Received
Online order purchased on 30/11/2021. Still not received. Calling customer care does not, just get told it's escalated. Ref 2069775
106 replies
57 months ago
Refund for return taking longer than 2 months
Logged a return for an online purchase on 22/06/2021. To date refund still not reflecting in my account. They dont respond to email any longer. Calls to the call centre basically just tell me they will escalate and call me back no call back Ref for return is MAK3058404
106 replies
99 months ago
My Pregnancy and My Baby options not working on Dsicovery App
WRefNo# ********** 176#- -MailRef# ********** 263# It's been almost 2 months to resolve the issue of me not being able to access the My pregnancy and My baby options on the app. I must say, shocking service from Discovery to resolve what seems to be a simple issue like this Just one thing more for a first time mom to be to stress over, thanks Discovery
525 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
7 (100%)