Active since Mar 2009
On the 23rd March, whilst lunching upstairs from Delfinos restaurant, On the 23rd March, whilst lunching upstairs from Delfinos restaurant, my family and I were approached at the Kingfisher restaurant, by an extremely rude and obnoxious Johan, manager of Delfinos and a member of his staff compliment. He accused my son, without any evidence, of the transgression, with his staff member, who herself was doubtful of who or what she had experienced. He insulted us with insinuations and accusations, and eventually when he realized that he had no leg to stand on, no eye witness, evidence or proof of any kind (bear in mind there's security cameras around) he proceeded to name calling, referring to us as "these people", and left the restaurant Kingfisher. I approached him downstairs at his restaurant, asking him for clarity on his remarks and comments, and to understand why he had approached my family. It is here that he became verbally abusive tried to intimidate us, claiming to own the establishment and threatening us. As it turned out, there was a water drip from a gutter, due to the rains, and a drop of water had fallen onto the waitress. I demand that the owner contact me to explain why Johan couldn't or didn't approach Dave, the manager of Kingfisher, to address the situation. Is it common practice to walk into establishments in Mossel Bay and start dishing out accusations to kids, or is that behavior reserved for people of color only? Dave, by his own admission, stated that my son was extremely well behaved. Johan is not fit for any role where he engages anyone from the general public, and I am considering laying a formal charge at the local SAPS for the racial slurs and physical ************ aimed at my extended family, my wife and I.
I purchased a tablet for my son online, and payment was duly processed as the item was in stock, and is listed as an essential item that can be delivered during Level 4 lockdown. But the order tracking system on this so called IT specialists website doesn't work, and calls to the call centre go unanswered, and the chat functionality is even more useless than the other 2. So all I want to know is when am I going to get my order for an essential item delivered. Crazy that this company is so flipping useless at handling customer queries.
I love Telkom, and don't want to be forced to change ISP, but you guys make it dificult - really difficult to stay. I've logged numerous calls through your app but they don't sort out the problem - link down - even during the slightest of rain showers. <br> <br> Something is wrong somwhere - please resolve.
I'm trying to buy internet bundles through your USSD service - doesn't work, says I have no airtime available. I use the same service to check airtime balance - says I have over R800 available. <br> <br> Call your call centre - 808 - keeps getting cut off - so I use the IVR service to check my balance - says I have over R800 available. <br> <br> I've probably tried over 15 - 20 times - keeps getting cut off. <br> <br> How can this be the level of service rendered in this day and age. Come on guys - get a grip on it and sort this out.
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