LS
Leon S
Active since Aug 2021
10
Reviews
0
Industries
Reviews
10 reviews17 months ago
ADT Cape Town Pathetic Service
decided to purchase the mobile home security system from ADT in Cape Town and made the payment for R3600 on 25 October via EFT. A few days later I decided to cancel the deal and requested a refund. I have sent numerous emails and called them a few times to get the refund processed. The Accounts manager was supposed to call me back twice, but he never did. Today is 21 November and I still have not received my refund. They also send you to different departments when calling, and these consultants are equally ***********.
112 replies
43 months ago
DR TANYA BOTHA DNA_SLIM IS A FRAUD AND CON ARTIST!
DR TANYA BOTHA IS A ****ING CON ARTIST AND A THIEF! I LISTENED TO HER INTERVIEW ON BOK RADIO, AND DECIDED TO GIVE HER A CALL. I PAID THE R2350 INTO HER FNB ACCOUNT 63017800483 ON 28 SEPT 2022, HOWEVER I CANCELLED THE SAME DAY AND REQUESTED A REFUND. STRUGGLING TO GET HOLD OF HER SHE EVENTUALLY REPLIED AND SAID SHE WOULD REFUND ME THE FULL R2350. WELL, TODAY IS 11 OCTOBER 2022 AND I AM STILL WAITING FOR MY MONEY TO BE PAID BACK. I HAVE NOW INSTRUCTED MY LAWYER TO DRAFT PAPERS TO SUE HER. PLEASE DO NOT BELIEVE A WORD COMING OUT OF THIS WOMAN'S MOUTH! SHE IS A FRAUD AND DNA SLIM IS A SCAM! DON'T KNOW IF SHE IS EVEN A MEDICAL DOCTOR, BUT WE WILL REPORT HER TO THE MEDICAL BOARD OF SA.
0 replies
47 months ago
Game Online Putchase Nightmare
Placed an order online on 13/06/2022 with Game to “click and collect” Tygervalley branch. Received sms this morning at 08h40 that item is ready for collection. Got here and get told it is at Canal Walk branch. Asked employee to issue from their stock and sort out the admin afterwatds to not inconvenience me the client. The employee has been on the phone now for 45 mins with “online purchases” because they first need to cancel the dispatch on their side. I’m still waiting for them to give me the decoder - Tygervalley does have stock. Asked to speak to the branch manager I get told he is not in. Don’t ever buy anything online from Game! They are pathetic! Online order no. 1240383922
0 replies
48 months ago
Discovery Life after sales sucks!
I have been struggling with Discovery for more than a month to have my life policy amended. I’ve requested to increase my cover and to activate Vitality Active. They’ve send me a quote, I signed it and mailed it back to discoverylifeinfo@discovery.co.za. I underwent the necessary bloodwork, completed the medical questionnaire, and had the doctor mail the documents back to Discovery as requested. I’ve heard nothing back. I then escalated it - Process Escalation Notification MailRef#2576588260# They were to get back to me by last Thursday but to date nobody contacted me. This dragging of feet has also caused me to loose out on the gym membership special that Planet Fitness was running. This is ridiculous!
148 replies
52 months ago
Momentum Investo Service Sucks!
I did a section 14 transfer to Sanlam 9 months ago for one of my Momentum Retirement Annuities. Momentum incorrectly transferred the funds to Glacier. I have been struggling for months now to get Momentum to send Glacier a letter to explain to them that the funds went to them in error; it was supposed to be paid to Sanlam into my Cumulus Echo RA. Glacier is willing to pay the funds back to Momentum provided Momentum sends them a company letterhead with the reason, ref no. and banking details. I have emailed investo@momentum.co.za countless times and called their call center numerous times. This issue is still not resolved and Momentum seems to drag their feet on this. I am so disgusted with their service. I do not know who I need to speak to to get this resolved immediately…
0 replies
52 months ago
SecureMe SA after-sales service sucks
Joined service and then few months later cancelled the service on 10 Nov via the SecureMe SA app. However, they still deducted a premium from my babk account for Nove, Dec and now again for January. Edwin, Project Head assured me he will look into it and refund me… that was 29 Nov!
0 replies
53 months ago
Supersonic Sucks!
I have cancelled my fiber service in June 2021 by sending an email to their cancellations dept and informing them that I am moving to another ISP. To date they still bill me for the fiber service despite the fact that my fiber service is with another ISP. I have mailed their billing dept numerous times to fix this billing but to no satisfaction. Today, again I received a bill for Nov 2021! And, again I mailed them(billing dept) back today to sort this out! When you try to phone them you are put on hold forever and then just get cut off all the while while you pay for the phone call.
106 replies
54 months ago
Pathetic Supersonic Service
Moved to another fiber provider months ago. Gave Supersonic month’s notice - S0111350. Now, months later they suspend my LTE line (S0108704) for non-payment yet I pay it every month. I have been without LTE service since Friday. Mailed dccollections@supersonic.co.za and accounts@supersonic.co.za three times since Friday but with no joy. They re-activated my Fiber account but suspends my LTE account. Phoned them twice today and was on the phone for 21mins and 35mins resoectively trying to sort this mess out. Last support agent hung up on me. I will take all my business away from Supersonic end of this month. Their after sales support is pathetic! Stay far away from them!
106 replies
55 months ago
Cool Ideas Pathetic Customer Service
Made a payment of R153.55 to re-activate my line - refer invoice no. 1696251. Payment was made via Eft from Absa - refer transaction no. 806FF89225-1. I also mailed the proof of payment to Tazne Arendse #billing@coolideas.co.za. Tazne then told me and this after receiving the oroof of payment that I now have to wait until the funds reflect in their account before they would activate the service. This means that I will be loosing revenue due to loss of business because I rely on my internet service to do my work. Disgusted with CoolIdeas I told them I would give my notice of termination, and also report them with Hellopeter for poor customer service. My previous ISPs never had this bull****, all they needed was a proof of payment and they would activate your services.
53 replies
57 months ago
Transparent Life Cover with Loyalty Bonuses
You’ve tried other life insurance companies. You’ve been let down in the past. You’re sick of empty promises and paying for something without getting something out. Why not give us a try? What have you got to loose? Speak to me##Leon-SFA#0658144098 #leon.stevens@sanlam4u.co.za.
53 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
6 (60%)
1 Star
3 (30%)