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Active since Aug 2021
3
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Reviews
3 reviews13 months ago
Dis Chem Nicolway
If I could not rate them at all I would. Went to renew my script for Glaucoma this afternoon. Was told by the lady behind the counter that they had run out of cosopt - no problem do you have the generic. She dissapears for a couple of minutes comes back and says no generic. I said please check again as its extremely important that I have this chronic medication. She shrugs and says cant help, its supplier problem. Another assistant comes and stands next to her and regurgitates ,its a supplier problem so we cannot help you. Arrogance at its best. I ask if there may be another dischem with the meds, more arrogance and a definite will not to help me - its a supplier problem. I realise its a people problem, they simply will not help out in any way. I walk over to the other counter and tell a different pharmacist my problem. He goes away and returns to tell me that they have two units of a generic eye drop which he will supply me with one. I cannot believe this and can only put it down to poor pathetic service on the womans part. Disappointing and disgusting from a retail store of this magnitude that has already been in the media with its fair share of faults and obviously hasn't done anything to rectify the problem.
0 replies
51 months ago
Terrible Service
Ordered two collars from them online on the 11.11.2021 - now 8.02.2022 - they keep saying they have a backlog of orders, then they have the collars but its new stock and I would have to pay extra to get my order. Then they say they will refund my order but I am still waiting for the refund after numerous mails to them. Terrible service with absolute no regard for the customer - Be WARNED do not purchase from this company Pet-Tech online - you will be sorry !
0 replies
57 months ago
Paid for and not received !
Have not received my parcel ordered in February 2021. It is now August. Contacted them many times they have many excuses. This is a scam, be warned! Poor service.
53 replies
Review Distribution
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1 Star
3 (100%)