Active since Aug 2021
On the 13th of February 2026 around 14:53, I bough a meal from the self service kiosk. I received the order number, and payment was made from my account. When i went to collect my order they told me that my transaction declined because the meal I ordered was not available but it was part of the menu on display. Secondly I have proof of purchase from my app but the cashier insisted that the payment didn’t go through but the proof was there. At the end she said she could not refund me, instead I need to send my bank statement so that they can confirm the payment. I was so frustrated because the proof and order number was there. Till today no refund
On the 3rd of March ‘25, a new anti jamming device was installed in my car. Soon after that I experienced power shortages whenever I start the car, called them and they said they will send a technician to check the car but didn’t show up. I called again the second week, same promise that they will send someone. On the 20th of March, my car could not start so we took out the battery to have it checked. No one called to say “we notice that someone is tempering with your car” I took the initiative to call and ask how do they operate because it’s been 30 minutes since i removed the battery but no one has called to check if I’m ok. It’s been days since I reported the incident and no one has responded to my emergency.
I ordered a side mirror for my car, 1st the mirror ordered was incorrect according to the mechanic. Secondly I managed to find another mirror frm another motto spare. Went to ask for a refund they refused and insisted that i take something because they cant give me my money back.