KV
KFC Vosloorus (Chris Hani Crossing)
Unclaimed Business
KV
KFC Vosloorus (Chris Hani Crossing)
Unclaimed Business
8 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-75
Recommended: Unlikely
Review Distribution
1.5|8 Reviews
May '25 - Apr '26
5(12.5%)
4(0%)
3(0%)
2(0%)
1(87.5%)
5(12.5%)
4(0%)
3(0%)
2(0%)
1(87.5%)
Frequently Asked Questions About KFC Vosloorus (Chris Hani Crossing)
KFC Vosloorus (Chris Hani Crossing) has a TrustIndex of 0 out of 10 on Hellopeter, based on 8 reviews in the last 12 months. Hellopeter has tracked KFC Vosloorus (Chris Hani Crossing) across 8 total reviews. How is the TrustIndex calculated? →
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAM
Alleta M
1 reviews | Active since Jan 2020
18 Feb 2026, 16:48
Unprofessional
On the 13th of February 2026 around 14:53, I bough a meal from the self service kiosk. I received the order number, and payment was made from my account. When i went to collect my order they told me that my transaction declined because the meal I ordered was not available but it was part of the menu on display. Secondly I have proof of purchase from my app but the cashier insisted that the payment didn’t go through but the proof was there. At the end she said she could not refund me, instead I need to send my bank statement so that they can confirm the payment. I was so frustrated because the proof and order number was there. Till today no refund
Helpful (0)
|Replies (0)AM
Alleta M
1 reviews | Active since Jan 2020
18 Feb 2026, 16:48
Unprofessional
On the 13th of February 2026 around 14:53, I bough a meal from the self service kiosk. I received the order number, and payment was made from my account. When i went to collect my order they told me that my transaction declined because the meal I ordered was not available but it was part of the menu on display. Secondly I have proof of purchase from my app but the cashier insisted that the payment didn’t go through but the proof was there. At the end she said she could not refund me, instead I need to send my bank statement so that they can confirm the payment. I was so frustrated because the proof and order number was there. Till today no refund
0
Replies (0)KM
Kamohelo M
1 reviews | Active since Jan 2020
17 Feb 2026, 16:44
KFC COMPLAINT
Greetings I just ordered my meal from the app and when it arrived,the condiments side i can understand, the fries where literally half done,my box master aswell...it's not OK that when you order something and it's not done to perfection as advertised, I'm not happy as a customer and I hope this doesn't happen to any other customer again,it's honestly not okay,I didn't even finish the meal I bought,please do something about this,it's not good
Helpful (0)
|Replies (0)KM
Kamohelo M
1 reviews | Active since Jan 2020
17 Feb 2026, 16:44
KFC COMPLAINT
Greetings I just ordered my meal from the app and when it arrived,the condiments side i can understand, the fries where literally half done,my box master aswell...it's not OK that when you order something and it's not done to perfection as advertised, I'm not happy as a customer and I hope this doesn't happen to any other customer again,it's honestly not okay,I didn't even finish the meal I bought,please do something about this,it's not good
0
Replies (0)MS
Moye S
1 reviews | Active since Jan 2020
15 Feb 2026, 20:32
KFC online orders
I was at Chris Hani Crossing to collect an order I made over their app. They even verified my order via email and the estimated time for it to be ready. When I got there, a lady by the name Sebongile, turned me back and said I had to queue on the other side for online orders. Well I understood and as the UberEATS guys were still collecting, I left to quickly get something and got back. When I arrived, I queued up with the UberEATS guys that I left there and they got their orders and left.( Bear in mind my email even said " skip the Q", but there I was hoping it was now my turn. There comes another UberEATS guy showing Palesa his order and I'm kept standing. I had to now act and ask for my order. Which when I did, I was told I needed to fill in some notebook. Wait, why? Why do I need to fill in a register for a personal order @KFC? Why??? How is the order done over ur app different from the one done on your instore kiosks? Why don't I fill in any book when I buy from the kiosk? Is that not meant for your delivery guys? Why do I have to struggle to get food good people. Marcus was the manager called to handle to matter and he did well as I refused to write anything down. But they now have me a bad service as they delayed even further than the estimated time on the first order, to only tell me that I only showed them 1 receipt. I had to wait again for the 2nd order to be prepared. That system does not work for individual orders please.
Helpful (0)
|Replies (0)MS
Moye S
1 reviews | Active since Jan 2020
15 Feb 2026, 20:32
KFC online orders
I was at Chris Hani Crossing to collect an order I made over their app. They even verified my order via email and the estimated time for it to be ready. When I got there, a lady by the name Sebongile, turned me back and said I had to queue on the other side for online orders. Well I understood and as the UberEATS guys were still collecting, I left to quickly get something and got back. When I arrived, I queued up with the UberEATS guys that I left there and they got their orders and left.( Bear in mind my email even said " skip the Q", but there I was hoping it was now my turn. There comes another UberEATS guy showing Palesa his order and I'm kept standing. I had to now act and ask for my order. Which when I did, I was told I needed to fill in some notebook. Wait, why? Why do I need to fill in a register for a personal order @KFC? Why??? How is the order done over ur app different from the one done on your instore kiosks? Why don't I fill in any book when I buy from the kiosk? Is that not meant for your delivery guys? Why do I have to struggle to get food good people. Marcus was the manager called to handle to matter and he did well as I refused to write anything down. But they now have me a bad service as they delayed even further than the estimated time on the first order, to only tell me that I only showed them 1 receipt. I had to wait again for the 2nd order to be prepared. That system does not work for individual orders please.
0
Replies (0)AN
Andile N
1 reviews | Active since Jan 2020
21 Dec 2025, 12:03
Bad service
Second time having a bad experience in this kfc.. You order then pay then you have to follow a long queue with your slip to give to the person who will prepare your order. Why i they not calling people with the number on the slip and come and collect, you have to queue. And they are very slow and unbothered at that. I am not happy with my food was very cold and the time i spent waiting.
Helpful (0)
|Replies (0)AN
Andile N
1 reviews | Active since Jan 2020
21 Dec 2025, 12:03
Bad service
Second time having a bad experience in this kfc.. You order then pay then you have to follow a long queue with your slip to give to the person who will prepare your order. Why i they not calling people with the number on the slip and come and collect, you have to queue. And they are very slow and unbothered at that. I am not happy with my food was very cold and the time i spent waiting.
0
Replies (0)nM
ngoanathota M
1 reviews | Active since Jan 2020
18 Dec 2025, 09:12
CAS-2715492-J5S1P3 KFC Chris Hani complaint
worst service ever and KFC is not bothered i logged a call and no response whatsoever ( case number: CAS-2715492-J5S1P3) For some reason the Portia and Nomsa are not able to get hold of me
Helpful (0)
|Replies (0)nM
ngoanathota M
1 reviews | Active since Jan 2020
18 Dec 2025, 09:12
CAS-2715492-J5S1P3 KFC Chris Hani complaint
worst service ever and KFC is not bothered i logged a call and no response whatsoever ( case number: CAS-2715492-J5S1P3) For some reason the Portia and Nomsa are not able to get hold of me
0
Replies (0)PM
Patricia M
1 reviews | Active since Jan 2020
8 Dec 2025, 06:37
Terrible service
I bought kfc via Uber eats on the 28th at Naledi mall and on 29 at Chris Hani Mall. On both occasions the meat had white slimy stuff underneath the skin, all portion were not properly cooked. I took the meal back at Naledi and I was given other portions and they were still not properly cooked. I then requested for a refund and I was told to contact Uber eats as they were a 3rd party and the money is with Uber eats. I unfortunately had not taken pics of the meat and the photos were requested by Uber eats when logging a complain. I then ordered the same meal the following day (29th November) I took photos of the meat that was not properly cooked and proceeded to log a complaint with Uber eats but the system gave me issues. Both occasions I was disappointed and not satisfied with the meat and worst of all I was not successful with logging complains with the Uber app as well and my money was not well spent. Please re-train your staff on meat prep because we don't only loose interest in buying your items but we loose money especially if we use Uber eats. Both meals were R 209 excluding delivery and a tip.
Helpful (0)
|Replies (0)PM
Patricia M
1 reviews | Active since Jan 2020
8 Dec 2025, 06:37
Terrible service
I bought kfc via Uber eats on the 28th at Naledi mall and on 29 at Chris Hani Mall. On both occasions the meat had white slimy stuff underneath the skin, all portion were not properly cooked. I took the meal back at Naledi and I was given other portions and they were still not properly cooked. I then requested for a refund and I was told to contact Uber eats as they were a 3rd party and the money is with Uber eats. I unfortunately had not taken pics of the meat and the photos were requested by Uber eats when logging a complain. I then ordered the same meal the following day (29th November) I took photos of the meat that was not properly cooked and proceeded to log a complaint with Uber eats but the system gave me issues. Both occasions I was disappointed and not satisfied with the meat and worst of all I was not successful with logging complains with the Uber app as well and my money was not well spent. Please re-train your staff on meat prep because we don't only loose interest in buying your items but we loose money especially if we use Uber eats. Both meals were R 209 excluding delivery and a tip.
0
Replies (0)mC
memory C
1 reviews | Active since Jan 2020
29 Oct 2025, 19:05
Zama for BEST CUSTOMER SERVICE IN ALL OF RETAIL
The one person that made shopping at the kfc in chris hani mall vosloorus bearable, was a waitress named Zama. She has great customer service and is very friendly. She deserves some serious recognition. I met her when i went to buy on the 27th October 2025 around 6 or 7pm. That lady knows why she is there and is doing an outstanding job. Thank you Zama, educate others about customer service please
Helpful (0)
|Replies (0)mC
memory C
1 reviews | Active since Jan 2020
29 Oct 2025, 19:05
Zama for BEST CUSTOMER SERVICE IN ALL OF RETAIL
The one person that made shopping at the kfc in chris hani mall vosloorus bearable, was a waitress named Zama. She has great customer service and is very friendly. She deserves some serious recognition. I met her when i went to buy on the 27th October 2025 around 6 or 7pm. That lady knows why she is there and is doing an outstanding job. Thank you Zama, educate others about customer service please
0
Replies (0)WC