NM
Nyiko M
Active since Aug 2021
4
Reviews
0
Industries
Reviews
4 reviews5 months ago
TERRIBLE EXPERIENCE
I stayed at The Leo Apartments for three years and during that time, I dealt with constant unprofessional behaviour and poor communication from the staff. Many of them acted entitled and dismissive, making it very difficult to live there peacefully. There were repeated incidents where I paid rent using the correct reference, yet I was still locked out of my apartment without any notice. This happened several times and showed a clear lack of organisation. In late 2023, management replaced my toilet door with a damaged one. Since that replacement, the building has gone through at least four different building managers. None of them seemed to have proper handovers, so each one simply took over without knowing the history of ongoing issues. When I moved out, I was told I would be charged for the damaged door even though the problem was caused by the previous management. They also deducted money from my deposit for cleaning the walls, despite the fact that I left them clean after taking down my artwork. They are now ignoring my emails, my phone calls etc., The building is poorly managed, with staff who often seem unqualified for their positions. The property also has a roach infestation that was never handled properly. I would strongly advise against moving into The Leo Apartments. The experience was stressful, frustrating, and not worth the trouble.
0 replies
11 months ago
Easy Equities Awful Comms for Retirement Annuity
I opened a support ticket in March, and three months later, I still haven’t received any meaningful assistance. For a company that handles other people’s money, communication should be clear, prompt, and dependable. Unfortunately, my experience has been the opposite. Completely horrible with the EE RA department I’ve had my account with EasyEquities since 2018 and never encountered issues like this before. The current situation is unacceptable. I’ve been left in the dark about my funds, with no guidance or resolution – just silence. The lack of communication and accountability is incredibly frustrating and concerning. We trust financial institutions with our hard-earned money, and the least they can do is communicate when things go wrong. I expect urgent feedback and a proper resolution. This level of service is not what I signed up for.
0 replies
17 months ago
Capitec Bank ***********
Hello, I lost my bank card on Saturday and, upon realising it, I immediately went onto my app to disable the "Tapping Function." Feeling that I had taken precautionary measures, I continued with my day. However, two hours later, I received notifications showing that my card was being used in Hillbrow—a place I rarely, if ever, visit. This was alarming. I rushed to the Capitec branch at Carlton Centre for assistance. The staff member I dealt with provided me with some numbers and what she described as a "case number." After the weekend, on Monday 18th November, I called the bank, expecting solutions. Instead, I encountered a frustrating hour where blame was placed on me for not fully stopping my card. I explained that I did not disable my card entirely because I rely on Apple Pay for transactions. Shockingly, one of the staff members suggested I go to Hillbrow to claim my money back directly from the merchant—essentially asking me to risk my safety. At this point, I’m over the money I lost, but I feel compelled to share this experience to warn others. Capitec’s response was unhelpful, dismissive, and, frankly, alarming. Rather than providing real solutions, they shifted the blame onto me. It is evident that the "Tapping Function" is poorly designed, and implemented without adequate security considerations. The only "security" Capitec offers is hope, and hope is not something you can rely on to protect your finances. Avoid this bank if you value peace of mind and security for your hard-earned money. Take your salary elsewhere to make it through the month without stress.
56 replies
57 months ago
Awful service
My account was frozen in May with FNB and I provided all revelant documentation that they needed to unfreeze the account. In July, I made a withdrawal with PayPal and did it with my FNB account. Prior to the withdrawal, I went to FNB by South Gate where my visit was to ensure my affairs are in order with FNB and the lady that assisted me said everything is okay as I added my online profile to my laptop etc., and this made me believe I could withdraw with FNB. My withdrawal was made on the 16th of July 2021 and it was then I noticed that the account was still frozen. I have since that day have been calling FNB Fraud Line from the branch at Maponya till this day. Whenever we contact FNB they always transfer my line or the fraud line saying that I called the wrong department. The other one gave me a wrong email address for her "manager" she said and nothing happened even after I got her managers email and mentioned that part. I spoke to a fraud analyst and she needed proof of which I sent everything I have on my side, a few days later, she sent an email saying she sent the email to relevant people. I am so disgusted at this point. The "Manager" too talks about forwarding the email to the right department each time we message him. I have had endless anxiety and recently started having panic attacks because of FNB, at this point? I am out of strength. This is surely what we call corporate scam because it doesn't add up whatsoever.
106 replies
Review Distribution
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4 Star
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2 Star
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1 Star
4 (100%)