MM
Mankgo6 Man
Active since Aug 2021
4
Reviews
0
Industries
Reviews
4 reviews48 months ago
I want my money back and a contract should be cancelled .
Mtn South Africa is debuting over R7000 for a contract of R600 that we agreed on.
0 replies
56 months ago
Reckless sales rep of VW highlands
On the 18 August 2021 a permit for my new was expired. I went a dealer vw highlands here at Burgersfort on th 19 August 2021 where Prudence Mogashoa told me that number plates for vehicle were not ready the car is not registed. I asked her for extension of permit she said she won't do that because she is not sales rep who sold me a car and she gave me the number of the sales rep since he wasn't available due to covid related issues. I then as her how would i going to drive into the national roàd with car that was not registered because she represnting vw highlands here at Burgersfort she didn't know or having answer. I left the car there because is not allowed to be driven in public roads. Now the manager of vw highlands claims that she or he made a permit for the car on the 19 August 2021 which a lie. The manager of vw highlands claims that because I don't want a car anymore due to treatment i encountered with vw . They even proposed a bribe by Annemarie . I could not take a bribe or bought. I initiated cancellation of contract as the cooling period of 30day as is stipulated on very contract i have signed Vw highlands is buying time so that the 30days period can pass. These are words from vw finacial manager "I understand your frustration, the licensing for your vehicle was given in at the licence offices on Wednesday 18 August to which their systems was offline(They only take registrations on Mondays, Wednesdays and Fridays) Unfortunately , COVID-19 is the reason we are given for the lack of service delivery from their side. On the afternoon of 19 August, an extension permit was sent to Burgersfort for you."
0 replies
56 months ago
VW highlands
[08/24, 10:00] +27 79 507 0332: I am glad. Can we try our conversation again of yesterday - how about I - as a token of my apology - offer you a R3000 cash back to assist and say we are sorry for any inconvenience caused to you in this time? [08/24, 10:01] Man: This is bribe and you should be ethical because this would back fire... [08/24, 10:02] +27 79 507 0332: it is not a bribe - we offer cash backs to our customers all the time for all kinds of transactions - I am trying to say we are sorry for causing you a inconvenience [08/24, 10:03] Man: I'm okay i make up my mind of what I'm doing [08/24, 10:04] +27 79 507 0332: Alright - As far as the bank is concerned - you have signed a legal contract and is liable for the payment of this vehicle - you can not just park it - you have a legal obligation to pay the bank for this car which you signed for [08/24, 10:05] Man: Okay its fine you can keep it and i will pay that's not a problem. [08/24, 10:08] +27 79 507 0332: Ok [08/24, 10:09] Man: I believe is last conversation we are having. [08/24, 10:14] +27 79 507 0332: Please accept my apology for whatever it is we did wrong to you, I am still hoping we can salvage this- but I will leave it up to you now. You are more than welcome to contact us when you are ready - we can not sell the car - it belongs to you and the bank .. You may also, if you wish - send an official complaint to my DP - dp@vwhighlands.co.za. We strive to have happy customers, and it saddens me that you are unhappy. When you are ready - please feel free to contact us Currently they don't want to cancel a contract worse the performing reckless lending.
0 replies
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3 (75%)
4 Star
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1 Star
1 (25%)