VV
Vernon V
Active since Sep 2021
9
Reviews
0
Industries
Reviews
9 reviews7 months ago
Damages remote
Subject: Formal Complaint – Remote Damaged After Service Dear Nichole and Craig, On 15 September 2025, I visited your shop in Little Falls to have an additional remote made for my staff. While there, I was advised that the battery in my existing remote needed replacement. I agreed, and your team proceeded to open the remote and replace the battery. Before leaving, I paid for the service and the extra remote. However, upon returning to my shop, I discovered that my original remote no longer works. This is extremely concerning, as it was working perfectly before your staff opened it. When I brought this to your attention, you refused to take responsibility, stating you did not know why it was not working, and instead suggested I buy a new remote. This is unacceptable. My remote was fully functional prior to your intervention, and it stopped working only after your staff handled it. I am requesting that you take responsibility for the damage caused and either: 1. Repair my original remote at no additional cost, or 2. Replace it with a new remote at your expense. If this matter is not resolved, I will have no choice but to escalate the complaint further. I trust you will treat this matter with urgency and fairness
0 replies
9 months ago
Rejected claim
Rejected claim by the assessor assuming what happen they cannot give me proper answers
53 replies
16 months ago
wrong parts supp**** by salesmen
I needed to buy spares and body panels for Mercedes xd250 i took in the bumper for the salesmen tapelo to order me the correct parts to avoid delays with incorrect parts, parts arrived late the fender provided was damaged we came to an arrangement and got it at a better price that was sorted when it was time to fit the washer nozzles and washer on the bumper it was the wrong side supp**** i contacted the salesmen tapelo and he advised me there will be no returns it not his fault now how can it be my fault if i took the bumper to him to supply the parts i did not tell him this part or that part i took the damaged parts over him and his other salesmen had a look and quoted me i then gave them the quote number and paid for these spares the attitude i get is not even funny he said his manager vis also cant help me now that the problem was not made by my mistake i sit with these incorrect parts which then i sourced from a different supplier they services is pathetic motus group please advise how this can be resolved my contact number is 0817278746
0 replies
20 months ago
Defective equipment
I bought a pressure machine from builders Allens nek the machine work 2 months broke sent it in it was was still giving issues eventually it was repaired down the line just over a year this machine gives issues again I take it in no problem thn I'm hit with a bill to pay 1000+ or it will be returned to the shop for me to pick up what utter nonsense its under warranty it's either it's a poor product I am not paying and to consider this machine was not even used 12 times since new and now I must pay I've emailed them to tell them this but no reply tevo stop selling nonsense if it means me bringing down I will I'm an attorney 0817278746
53 replies
20 months ago
Tevo pressure machine
I bought a pressure machine from builders Allens nek the machine work 2 months broke sent it in it was was still giving issues eventually it was repaired down the line just over a year this machine gives issues again I take it in no problem thn I'm hit with a bill to pay 1000+ or it will be returned to the shop for me to pick up what utter nonsense its under warranty it's either it's a poor product I am not paying and to consider this machine was not even used 12 times since new and now I must pay I've emailed them to tell them this but no reply tevo stop selling nonsense if it means me bringing down I will I'm an attorney
53 replies
23 months ago
No pay out
Waiting for a instant cash pay out this is the second time I have not revived funds this is nonsense and you cannot get hold of the call center my contact number is 0817278746
106 replies
24 months ago
No payout
I have tried calling BETWAY support I cannot get a hold of them they live chat also does not work I am waiting for a pay out since friday and I cannot get a hold of anyone this service sucks. my contact number is 0817278746
53 replies
33 months ago
Bad service faulty unit
I bought a pressure machine which is a Bennett read on the 24th of June today is the 8th of August the machine stopped working I took it in to builders in Strubens Valley only to be met with attitude from both managers Evan Le roux and store manager Ghalieb Samaai who I request can I have a loan machine or an exchange unit in the mean time and they said NO it's not they fault and they can't help me with a loan machine or my money back bare in mind I use this machine once a day so I can feed my family but to them it was wait 21 days you will get feedback there nothing they can do but with attitude and smiles where I was made a stupid what kind of management is this to be honest. I called customer car spoke to Josh he requested the only person that will be able to help you in anyway would be the store manager who's not for to be one Ghalieb Samaai I really think this is pathetic it could have been handled in a better way staff behind the return counter even laffed at me while the manager spoke to me with attitude and made a mock of this.
180 replies
56 months ago
Medical Aid stopped due to mistake by staff members
I have been retrenched by my company I have asked my Financial Advisor to downgrade me from Classic saver to key care plus which I was told has been done I have an email to confirm this was downgraded and I have be now move to the key care plus from 1 Aug 2021 after meeting with my FA in August to sign a few documents I asked her to confirm she said replied yes I then told her I was not debited she said it was paid already by my company and I would just have to pay from next month which I then asked Rolene Chetty my FA is she sure she confirmed yes and I then asked for the debit date to be changed to the 26th which she said that will be done. On the 01 September 2021 I was debited R7200.00 which I was then shocked I contacted my FA who said she will get her PA Trisha to check at this time I knew the debit order was going to bounce seeing that I am not working and I do not have that amount in my account. I then called discovery I was told I was not downgraded on Monday 06 September the debit bounce bare in mind I am a heart patience and on chronic meds I now cannot get my meds due to this issue not being resolved which now has a payment issue which is around R3700 reason being my ex employee reversed the payment but take note in July I was told by discovery I have a credit of 3600 + which is for the payment I made into discovery's account knowing I am unemployed and I have to pay my own medical aid discovery paid me this amount into my bank account saying my company paid this now its a mess I was contacted by discovery saying my medical aid is on hold due to outstanding amount of 3700 + I have paid this months prem to discovery but now this has boiled down to being my fault now its being escalated to a manager who's name is Grea myburgh and I have been told every time I call its being looked at I have no cover currently I have been with discovery for 20+ years and this what happens when staff members do not do they work. On Thursday last week I was asked for documents affidavit bank statements and so forth to fix this its also most a week later nothing is being done. I have also mention I will make a payment arrangement to pay the outstanding amount monthly due to me not working but all to deaf ears.. I cannot get my monthly meds or anything because discovery made a mess up and its my fault and me who has to bare the brunt. All I ask is for this to be escalated to the correct person to be resolved ASAP.
106 replies
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4 Star
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3 Star
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2 Star
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1 Star
9 (100%)