AK
Abu K
Active since Sep 2021
8
Reviews
0
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Reviews
8 reviews2 months ago
No Refund
MTN online called me to upgrade my lines, did quite a few. No mention of migration fee per line nor that I will be billed pro rata and because they called me at the start of my billing cycle, I was charged for both packages, full price. I was called after laying a complaint when I saw my bill which was double the usual and was told that I will be refunded in 7days. It's been more than 3 weeks and still nothing.
0 replies
8 months ago
Lovies for the win!
Using Lovies Ultra Nappies has been an absolute game-changer for me and my little one. From the very first pack, I noticed the difference – they are incredibly soft against my baby’s skin, yet strong enough to handle even the busiest days (and nights). The absorbency is outstanding, keeping my baby dry and comfortable for hours, which means fewer changes during the night and more restful sleep for both of us. I also love how secure yet gentle the fit is – no red marks, no leaks, and plenty of freedom for my baby to move and explore. The nappies are light, breathable, and have a snug design that feels both premium and practical. It’s rare to find a product that combines comfort, quality, and value so perfectly. Lovies Ultra Nappies have truly made nappy changes stress-free and given me peace of mind knowing my baby is happy, dry, and protected. I honestly couldn’t imagine going back to anything else.
0 replies
42 months ago
Upgraded a BF deal to a DATA only contract without my consent.
My last post takes preference. I thought i was finally settled with MTN as i had Annie call me from retentions and we went through all my lines and did upgrades accordingly, she was supposed to call me back that friday to confirm an upgrade but didnt call, no harm done, however, i get a call from summer mobile and they say i can upgrade so just out of curiosty i said ok tell me what you can do, and he went through my lines and i realised that one of my BLACK FRIDAY deals that i had running for the past 6 years was for some ODD reason changed to a DATA only deal, which means that my 500- 650mins and 50gb a month is gone, i called in now and the lady after 20mins says that she spoke to her manager and i that she will transfer me to the fraud department, next thing, call cuts, i call back and try to find the frauid department but to no avail, i then called retentions again and finally after 15mins someone answered and didnt say a word for 5mins before cutting the call. All i want is my liens to be in order, revert the upgrade that was done without my consent, as its very silly to change a black friday deal to a normal data deal, please this is so stupid and now its just causing me frustration and irritation.
0 replies
43 months ago
MTN complicating matters
I got called from a company called Mobiles Plus, on behalf of mtn. I was on a call with a gentleman called Reece who was super helpful etc. We went through all my lines and we made adjustments to certain lines and even ordered two new devices. Then i received a fnb debit check mandate and it was to the value of R17000 a month, so obviously like any sane person, i declined as that amount was inaccurate. Yesterday a lady called to confirm the devices and the delivery address etc and that I will receive it in 2 to 5 days. Last night I got a sms saying your application has been cancelled. I called in this morning and was told that the application was cancelled and if I want to do it again I got to call 135 and speak to mtn online. I have been on hold for over 30mins now and I'm not getting any help. This is very strange and very frustrating. I was expecting a delivery with a new device only to be told it was cancelled.
0 replies
43 months ago
Premium bankers to help who??
They say i have a team of bankers and other premium **** stories that are there to help me, all a ****en lie. Let me tell you why! I send a msg to chat to my TEAM of bankers and i get told i am 96 in the que and i must wait, after waiting for an hour, which obviously i am not sitting with my phone in my hand waiting for a reply, and the banker waits for 5mins, sends 1 msg and then says goodbye cos i didnt respond in 5mins! What a ****en joke! Maybe fnb cant handle having so many clients, if you cant provide what your promise then dont make those promises. just to find out about some clarity regarding ebucks as yourl changed the whole earning process and we must just sit and figure **** out our selves! yourl really ****ed up a persons morning.
266 replies
44 months ago
NO MINI BRANDS
I made 3 purchases in the last week or so and the amounts totalled: R1200, R1200 and R800. All three times i didnt receive the mini brands. My daughter collects them, its really important to her. Please can we somehow get them as we should have got about 16 mini brands.
0 replies
47 months ago
CHARGING ME FOR ITEMS OUT OF STOCK!
This is not the first time that this has happend, and its the third time I msged the help center and got no response. I have been using sixty60 for years now, onky now I realised that after I make a purchase the money goes out of my acc but when there's an item out of stock the invoice amount decreases but I don't get a refund and the initial amount is what is taken out of my account. I have queried in case I am mistaken but the amount deducted from my bank is the same as initial amount and once an item is out of stock I don't get that refund.
0 replies
56 months ago
Discovery not paying for COVID 19 test
Can somebody please explain to me why a covid test is not covered ? I called in before i went for the test as well because i know Discovery will try to find a way to NOT PAY for it and clearly i was right. The lady told me what needed to be done in order for the claim to be processed and i was assured that a covid test will be covered. I did everything as required and now you telling me that "i dont have a medical savings plan" i think i would know that based on the fact that i signed us up and it states ESSENTIAL DELTA CORE and not SAVINGS. Please look into this as this is not acceptable.
106 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
1 (12.5%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (75%)