HM
Hope M
Active since Sep 2021
6
Reviews
0
Industries
Reviews
6 reviews1 month ago
***** account on my credit report
I have been going through my credit score for a while now and I’m noticing I have a credit/loan with you that I am not aware of and it’s messing with my credit score. I need this to be fix asap! I want to know how this account was open without my knowledge.
106 replies
3 months ago
Refund on bus tickets
I have an issue. I booked 6 bus tickets with Hope Diamond bus which was supposed to pick us up from Durban Station to Johannesburg Parkstation. Departure time 11:00. When we got to the bus station we were told that the bus is not available it will be available at 10pm. When I tired calling they did not answer calls and I sent them an email. They responded I requested a refund as I had to make other alternative arrangements and book another bus with intercity which was an inconvenience for us. They responded and requested evidence that I made other arrangements now they not responding.
56 replies
5 months ago
Stopped card
I have a ***** that was done on my account on the Saturday the 1st November 2025 uber transaction of R92 went off. I reported the matter to Capitec and today my account was stopped and I’m requested to pay a fee of R150 of which I am not willing to pay because they didn’t not tell me that I will be liable to pay a replacement card fee of R150.
142 replies
15 months ago
ATM inked money
On the 03rd Jan 2025 I went to withdraw cash sent of R100 at South Gate Mall Capitec atm in game store. The note I got was inked. I then went to bank itself to get assistance and I was told to try and deposit it bank to the atm however the atm rejected the note. I was then told to go inside the bank to be assisted. The gentleman who assisted me then did all the necessary things, filled the forms and took the note and advised me that I will receive a call within 48 hours. Today I called to do a follow up and I’m being told that my matter is resolved and I won’t get my R100 back cos it’s not the banks fault. Ref: 128068721
56 replies
53 months ago
Delivery
I've been waiting for my delivery for two weeks now I'm being told it was given to the third party but can't provide me with contact details.
0 replies
56 months ago
Refund
I have an issue with cell c for almost a month now. I made 2 eft payments in July and they made a double debt in the month of August. They requested me to send proof of payment for the eft payments I made and I send it to them and requested for a refund. They haven't been going back and forth with regards to my refund saying my account is not on Credit. I have 4 cases that have been open with no help.
159 replies
Review Distribution
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1 Star
6 (100%)