Active since Sep 2021
Incredibly quick service, wallpaper arrived promptly and a small problem was dealt with professionally and promptly. Laura was fantastic in sorting out an issue, fantastic customer service.
No after sales service. Buying is a bit of mission, awaiting quotes, the confirmation etc. And then the wait….Their policy states that they do accept returns. But to date, weeks later I am still waiting to hear back from them regarding a return of the one item I was trying to process. They informed me they will charge a handling fee plus delivery and collection fees. No mention of this at all on the website. And even after that I heard nothing back. Seems they make it next to impossible to return an item. Unless you sure of your purchase, Do NOT buy from House Shop.
Brilliant service delivery from this company. For all you steel needs in construction. Elton was superb, would definitely highly recommend them.
Reliable Scam! I wish I had read the reviews. It has been over a month, I have e-mailed multiple times with no response. And they do not answer their phone. So I am guessing the whole company is a scam or front, they take your money, you do not receive your goods. Please could someone shut this scam company down!!
Very disappointing shopping experience. Would definitely recommend trying to find your product elsewhere online, like takealot. Chante was unhelpful and made no effort to assist at all In trying to exchange the incorrect goods ordered,