Active since Oct 2021
I am still struggling to change my old number to my new number. Got a call yesterday from one of you guys consultant who provided me with details on how to change them instead of doing it themselves to make things easier. Please assist me in changing my cell number from my old number which is 0822969588 to my new number 0624621637 please as i have lost my old number, but your system still wants me to log in with my old number which i do not have. Can someone please assist!!! My new cellphone number to call me on is 0624621637
Awesome assistance from Zaundre regarding change of number. Would recommend her anytime.
I sent an email Last week to the support email to change my old number 0822969588 which i was using to log in, to my new number 0624621637 as i lost my old number. Still no feedback!!
I got an email from them Monday to complete my loan application. I changed my number which was 0822969588 so now the portal is not allowing me to log into my profile. I've sent countless emails to change my number and am not getting nowhere!!! Can anyone of you guys please call me on 0624621637 URGENTLY PLEASE!
My previous employer has submitted my withdrawal form in August for my provident fund payment. My employer stated that payment will be paid out in 6-8 weeks. Today marks 8 weeks so I decided to call momentum to find out what the hold up is. A lady on the line advised that there was a problem with my tax number of which I verified it over the phone with her. I asked her how long it would take and she advised that it would take another 26 working days. I told her that I cannot wait that long as I have already been waiting for two months now as agreed. The lady advised that she will escalate it to a relevant department that would speed up the process. But then how do I know this is true because if I didn't follow up with them I was still going to be waiting and hoping that my payment will be paid out.
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