CV
Chrishenda C
Active since Oct 2021
3
Reviews
0
Industries
Reviews
3 reviews11 months ago
A terrible Manager
Dear Fay Olive, I write this message with a heavy heart and a sense of deep disappointment following my recent visit to your establishment on Sunday. As a loyal and regular patron, I have always supported your business, but this recent experience has left me disheartened. During my visit, a high-value item went missing from my bag while I was on your premises. No one aside from your waitstaff had access to our table, which raises serious concerns. What has been even more upsetting is the manner in which this situation has been handled by your manager. My communication with her has been consistently passive-aggressive, with a clear lack of empathy or urgency. Instead of investigating the matter seriously, I was told—almost dismissively—to lay a case at the police station, with little to no support or ownership from your team. Despite it being two days since the incident, I have received no meaningful follow-up or resolution. I also find it unacceptable that I was denied the owner’s contact details when I expressed dissatisfaction with the manager’s handling of the issue. As a business owner myself, I am appalled by this lack of accountability and customer care. I strongly urge that someone from senior management reach out to address this matter appropriately. Please consider this not only a formal complaint but also a cautionary note for future patrons: customer experience and care should always be a priority.
0 replies
52 months ago
Contract canceled debits still being deducted
My contract got canceled in October and my account is still being debited. Tried calling the contact center 20 times and the call cuts. Seems like no one can help me. The contracts department is useless you can't even get through.DO NOT USE THIS PROVIDER
0 replies
54 months ago
Beware! The Forum White Light Wedding Venue
We got married at The Forum White Light Lanseria on 11 Sept 2021, it is now 27 Oct 2021 and the venue has not paid back our deposits which they have been promising since a week after the wedding. They keep saying they’ll pay but they keep giving us the run around. We now have to get lawyers involved at great cost to issue a letter of demand and help us get our money back. Do not use this wedding venue they will make your wedding an unpleasant experience.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (100%)