HS
Hettie S
Active since Nov 2021
17
Reviews
0
Industries
Reviews
17 reviews14 months ago
CONCERN WITH CREDIT APPLICATION
I am writing to express my concern regarding my daughter's recent credit application experience at House & Home. She app**** for credit to purchase a fridge and provided all the necessary documents, including her ID, payslips, and other required information. However, her application was stopped solely because she could not provide a landline number for her employer. She works for a company that operates exclusively with mobile phone numbers, which is becoming increasingly common in today's business environment. It is deeply concerning that young professionals, who meet all other financial criteria, are being denied opportunities based on outdated requirements. Could you please clarify why a landline number is still a mandatory requirement, and whether there are alternative solutions for applicants in similar situations?
0 replies
21 months ago
UNACCEPTABLE
Our power was disconnected yesterday due to the contractor not reading the address on the Municipal notice properly. It was meant for a another street but with the same number as our house. This must have happened during the morning yesterday when nobody was at home. I reported it at 16:30 and they promised someone would be sent to reconnect. It is now 10:40 a day later and nothing has been done to rectify this mistake. The worst part is that not one person of the many we spoke with (the councillors included), apologised on behalf of the municipality. They cannot care less if our food are turning bad and the fact that my husband and daughter work from home. I am so mispleased with this municipality and their service delivery. So much for a new government.
0 replies
25 months ago
BANK IS NOT UPDATING MY CREDIT RECORD
I have an ABSA loan account which was in arrears but I have paid the required amounts since January 2022. The loan is currently up to date (since 2023) but on my credit report it reflects that I have a missing payment for September 2023 which is absolutely not true. I need this to be corrected because it reflects negatively on my credit report.
53 replies
25 months ago
BAD EXPERIENCE
My credit report shows that I missed 2 payments (September and October 2023 respectively) on my Direct Axis account (Clientele) account. This is not true and I have the proof of payments to show it. This account has also been settled in full in December 2023. Direct Axis has confirmed that all details were sent through to the ITC and referred me to Transunion to correct this. However, I don't know why I have to contact a credit bureau to update my credit record. This is absolutely unacceptable.
56 replies
25 months ago
POSITIVE FEEDBACK
I would like to extend my thanks to Capitec Bank for reimbursing me for *****ulent activities on my account. The communication was clear and I appreciate the effort put in by their personnel (especially Bandile Bleki) to keep me up to date. In my previous review, I was very upset for not getting any feedback. This was quickly corrected by the bank and for that I am grateful.
56 replies
25 months ago
COMPLAINT ABOUT CAPITEC BANK
Although I have previously experienced good service from Capitec Bank, today I am complaining. I was the victim of bank ***** by people claiming to contact me from Capitec Bank ***** division. An amount of R2500 was then removed from my bank account and some of my debit orders were reversed, which means that I was in arrears with those companies. I immediately reported it and cancelled my cards etc. The case was logged with the real Capitec Bank ***** division. I was now informed that they are sorry, but there is nothing they can do about it. I have heard from several other people who experienced the same thing. I believe these *****sters are working in the bank and this is totally unacceptable. People are ****** by the exact financial institutions we trust with our money. I will not recommend Capitec Bank to anyone anymore and I am hugely disappointed. They did not even contact me to give the outcome of the investigation - I had to contact them.
56 replies
26 months ago
BAD EXPERIENCE
I would like to know how it is possible that I'm still reflected at most financial institutions as being under debt review when this process was finalised in 2023 (court order dated May 2023). No email to Kavir Kish Mohanlal has ever been answered.
0 replies
26 months ago
TOTAL DISSATISFACTION
I don't have words to express my disapproval of this service. You don't update your systems and credit bureaus are not notified or regulated to update credit records. Due to this, I am still being labeled as under debt review and this is not the case. You promise people to help them with their debt, but you just take their money and don't care to provide the correct service. This is totally unacceptable and just another way of *****.
116 replies
26 months ago
VEHICLE FINANCING
I have been trying to apply for vehicle financing, According to Wesbank I am still under debt review which is not the case. You need to update your systems and this information was sent to you last year September. How do you operate? This is unacceptable and very poor service.
116 replies
29 months ago
Bad experience
I am a member of Solidareit and contacted them to help me with an issue with debt review (I just needed an opinion or a reference) - this is almost two months later and I have not received a response. Someone contacted me to say that a person from their legal department would get in contact, but thus far nothing has happened. I am going to cancel my membership.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (5.882352941176471%)
3 Star
2 (11.764705882352942%)
2 Star
7 (41.1764705882353%)
1 Star
7 (41.1764705882353%)