Active since Nov 2021
The call center agents are so rude! Really bad customer service ! Particularly Johannesburg lady and Capetown guy. I asked for assistance they were shouting at me! Pathetic customer service!!!!! Cielo should stop working with them for deliveries.
The agent (Mbalenhle Nkumbe) was very impatient . In less than 8 minutes the conversation was disconnected coz she couldn’t wait for my response while I was still typing.