TJ
troy J
Active since Nov 2021
8
Reviews
0
Industries
Reviews
8 reviews31 months ago
Great Presentations
Enjoy the layout, one can almost immediately make a decision based on the front page display and then it is easier to browse should you want to add to your order.
131 replies
34 months ago
Email layout and presentation
Enjoy the emailed layout and presentation offers. One can quickly see if there is something that suits your needs instead of doubling clicking through many links
53 replies
44 months ago
Initially frustrated...
Initially frustrated at having to wait for no claim letter as I felt that I was saving Auto and General money but after my follow up call, the gentleman that I dealt with sorted things out within a few minutes! Well done to him!
74 replies
49 months ago
Grabitall - almost a year later without delivery or refund!
I placed an order (#14462) in July 2021. Received the below response in August. “Hi troy, Sincere apologies for the extreme delays. I will do a follow up with our finance team as to the progress refunds. Once I have feedback, I will revert. Kind regards, Coburn” I have never received my goods, after many months, they offered me a store credit which I refused as I had found a similar deal from another provider and requested a refund. To date, no replies to my emails and no refund yet their website states the below: At grabitall expect the most dedicated and reliable customer service agents in the game! Implementing a multichannel service strategy – through web; email & socials – allows us to bring the service to you by resolving your issues wherever you may query them. If you want fast answers and quick explanations take a look at our FAQ’s – it is filled with hints and tips that will help you navigate the site and grabitall processes. Customer service operation hours Mon-Fri : 08:00 – 17:00.
0 replies
51 months ago
Snatcher Team - Great Service!
After being completely demoralised by another online supplier, I have used Snatcher for a few online purchases recently. I cannot fail them at all. sms communication incredible and goods received as I had expected. Great stuff! Troy
0 replies
51 months ago
Grabitall order I paid for and never received it!
My latest update regarding items I purchased from Grabitall in July 2021, never received them and yet to get a reply to my ongoing emails since November 2021 despite their acknowledging fault. See below: To: Coburn, Grabitall, consumer Grabitall and Coburn The last reply was on the 24th November 2021 as per below! Worst customer service ever experienced! Please just return my cash for the item I purchased and never received from July 2021. You yourself acknowledge this below! Coburn van der Schyff <help@grabitall.co.za> Wed, 24 Nov 2021, 12:13 to Grabitall, me Hi troy, Sincere apologies for the extreme delays I will do a follow up with our finance team as to the progress refunds. Once I have feedback, I will revert. Kind regards, Coburn van der Schyff
0 replies
53 months ago
Unacceptable levels of customer service and return of owed cash!
Second review on Grabitall: see email correspondence below: On Wed, 24 Nov 2021 at 12:13, Coburn van der Schyff <help@grabitall.co.za> wrote: Hi troy, Sincere apologies for the extreme delays I will do a follow up with our finance team as to the progress refunds. Once I have feedback, I will revert. Kind regards, ______________________________________________________________________________ On Tue, 30 Nov 2021 at 07:22, Troy wrote: Hi Coburn, I am still waiting for feedback on my refund and hope to get a positive response urgently. Grabitall clearly owes me a refund which is now months overdue. Regards Troy ______________________________________________________________________________ On Fri, 3 Dec 2021 at 12:47, Troy wrote: Good morning. Well not good but as I don’t recall having to wait months for a reply or attend to a challenge from Red Chilli Deals, Snatcher Online, Bid Or Buy, OneDayOnly, Bid or Buy and these are online suppliers that I have bought from in the past. I have never had to resort to sharing my frustrations online however Grabitall continue to frustrate and disappoint me and all I am requesting is my cash to be returned for goods that I paid for and were not supplied which Grabitall have acknowledged. Please give me back my cash! Regards Troy
0 replies
54 months ago
Where is my order or refund for #144612 placed in July 2021?
I placed an order for outdoor cameras in July 2021. I received a notice to say that the camera is out of stock and I should provide my banking details for re-imbur*****t. I have since sent many emails and whatsapp messages and have not received my refund. I will never use them again and sincerely hope to receive my refund soonest as it is now mid November! Who in this day and age can afford to lose R1000???
0 replies
Review Distribution
5 Star
4 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
4 (50%)