TM
Tumi M
Active since Dec 2021
6
Reviews
0
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Reviews
6 reviews53 months ago
Unauthorized debit deduction
I have a unauthorized debut order deduction for a subscription I didn't take nor have any signed contract an now bank is refusing to cancel the debit order an I'm unable to cancel it with best internet.. it's unfair that each month money been deducted from my account as this amount can be used for other expenses... Sales agent who authorized debit order against potential clients just for commission should be taken to task for this illegal an frankly disrespectful behavior. Please could you find a way to resolve this issues or I'll have to continue to escalate it to the ombudsman as I believe I'm been unfairly treated
133 replies
53 months ago
Sim swap
I have a Vodacom number which I been struggling to do a sim swap for the past week an om told Rmcs needs to do the sim swap for me I've tried emails which aren't responded to an also tried calling only to be on hold for over a hour at my own airtime expensive I need help getting their contact details or having an agent get back to me with regards to how I can get my number back an cancel this subscription
0 replies
53 months ago
Sim swap
For The past week I've been trying to do a sim swap. I've contacted Vodacom multiple times I'm sure if they check the records regarding this query which I've logged with different agents. My number seems to be linked with some RMC contract yet by my knowledge om a Vodacom client I've been send for one pillar to the next I'm Frustrated as everything is link to my number an I haven't gotten any feedback back altjouy I'm promised that a agebt would contact me
106 replies
53 months ago
Sim swap frustration
Good day I'm having defficulty with Vodacom an RMCS as they failing to assist me with a sim swap for my number I'm been sent pillar to pillar shop to shop an unable to get assist I really need my number back as I lost my sim please refer me to a department which can assist in doing sim swap for my number an getting me back online
0 replies
53 months ago
Vodacom sim swap
Good Day pleased could you kindly assist as I'm experiencing trouble performing sim swap for my number as it's linked to a Rcs airtime contract according to the advice I've been given I'll not able to get in touch with Vodacom customer service as they self help tobi was not helpful at the branch I'm told to go to a Edgar's to or jet where also I was given a number an when I call the tell me that Vodacom should do the sim swap I'm Frustrated as I sent pillar to post with no clarity as to how I can get my number back cam Vodacom or Rcs please provide me with a contact center to get my number back aswel as canceling this unknown contract as it's running into a expensive buying airtime an going to one shop to the next buying contract sim cards but still no progress or solutions to this delema
106 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
5 (83.33333333333333%)