TR
Tramaine R
Active since Dec 2021
7
Reviews
0
Industries
Reviews
7 reviews5 months ago
Worst courier service
Worst experience ever. Don't use this company. Between this courier company and Shimmeryglo (the place that I ordered a product from). Both are a S C A M. The "so called delivery driver" - if he's real, he delivery company keeps calling after office hours (even at 20:00) and then marks it as a “failed delivery” when I don’t answer. Who would think to answer at 8pm for a delivery. On another day they called once, didn’t try again, and still marked it as failed. I just so happened to be on another call. When I returned the call within 30 seconds today, the driver said they had already left. How convenient.
0 replies
5 months ago
****
This company is a ****. The product never arrived. I ordered one of their thermal curlers and had an extremely frustrating experience with this company’s delivery service. The delivery team repeatedly attempts delivery after office hours — including a call at 20:00 — and then marks it as a “failed delivery” when I understandably don’t answer. The final straw was today: I called back within 30 seconds of the missed call, and the driver told me they had “already left.” Completely unacceptable and unprofessional. Once this happened, I was convinced this is just ****.
0 replies
28 months ago
Disastrous Experience with Amicii via Mr D
I’m thoroughly disappointing and hazardous experience with Amicii through the Mr D delivery service. Placing an order for a gluten-free Margherita pizza, along with two additional toppings—garlic and mushrooms—resulted in a nightmare rather than a meal. Despite paying a premium of R28 for the supposed gluten-free option and shelling out an extra R12 for garlic and R28 for mushrooms, the delivered pizza was a colossal letdown. Not only was it NOT gluten-free, but it also arrived devoid of the promised garlic and mushrooms. Attempting to rectify this egregious mistake, I lodged not one but two complaints with Mr D's customer service, seeking appropriate compensation for the botched order and the subsequent health consequences. Regrettably, their response was lackluster and unsatisfactory, as they only saw fit to refund a measly R28. As someone with a severe gluten allergy, the ramifications of consuming gluten are not just discomforting but potentially perilous. Predictably, I suffered health repercussions after consuming this misrepresented pizza, rendering me ill for hours. The mere R28 compensation offered is not only paltry but fails to address the actual cost incurred for the extras, let alone the distress and health hazards caused by their negligence. This experience not only jeopardized my health but also underscored a blatant disregard for customer safety and satisfaction. Amicii and Mr D's failure to deliver on their promises, coupled with their inadequate compensation, reflects a blatant disregard for basic customer care and safety protocols. I implore potential customers to exercise caution when dealing with Amicii and Mr D, as their negligence and indifference towards fulfilling orders accurately and responsibly could have severe consequences for unsuspecting consumers.
0 replies
28 months ago
Disastrous Experience with Amicii via Mr D: Negligent Customer Service
My interaction with Amicii through Mr D's delivery service descended from a disappointing meal into a distressing ordeal, aggravated further by the abysmal customer service provided. Having ordered a gluten-free Margherita pizza with additional garlic and mushrooms, I anticipated a satisfying meal, but what transpired was far from it. Despite forking out R28 for the alleged gluten-free pizza and an extra R12 for garlic and R28 for mushrooms, the delivered pizza was a catalogue of errors—non-gluten-free, lacking garlic, and bereft of mushrooms. The oversight was not just a culinary letdown but posed a severe health risk due to my gluten allergy. I contacted Mr D's customer service twice, seeking appropriate compensation for their colossal blunder and the subsequent health fallout. Their response was as lackluster as their initial compensation, offering a pitiful R28 refund that failed to cover the actual cost of the extras or acknowledge the health hazards incurred due to their negligence. Expressing my dismay and emphasizing the inadequacy of their compensation, Mr D's customer service remained apathetic, displaying a callous indifference by not bothering to respond further. Their dismissive attitude underscores a distressing lack of concern for customer welfare and satisfaction. The disregard for basic customer care and safety protocols, coupled with the negligent and indifferent response post-complaint, reflects a disconcerting pattern of behavior from Mr D and Amicii. Their failure to rectify their mistakes and address customer grievances in a meaningful manner is nothing short of appalling. This experience has not only left me severely disappointed but also highlights the risks associated with patronizing establishments that exhibit such blatant disregard for customer concerns.
0 replies
31 months ago
Excellent service! Used whatsapp to speak to am agent and the response was fast, clear and friendly
Excellent service! Used whatsapp to speak to am agent and the response was fast, clear and friendly. Sthembiso was with me every step of the way until the problem was sorted
131 replies
36 months ago
Dotsure Claim Process
Wonderful service to my little ones. Claims are always swift and seamless. Thank you so much Dotsure.
53 replies
53 months ago
Ayana Zulu
Great experience with Ayana Zulu. Friendly, patient and considerate. Thank you Dotsure! :)
53 replies
Review Distribution
5 Star
3 (42.857142857142854%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (57.142857142857146%)