BH
Bilaal H
Active since Dec 2021
89
Reviews
0
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Reviews
89 reviews1 month ago
Victor and Msizi Wer...
Victor and Msizi Were Very Helpful And Really Assisted Me :)
53 replies
1 month ago
Slow Service | Banking Details Update
Dear Bonitas I am a little disappointed in the feedback I have received. I am following up on my request to update my banking details on record for debit orders and payouts. On 24 February 2026, I submitted the required form and supporting documents to membermaint [email address] to date (3 March 2026) and I have not received any feedback or confirmation of the update. For clarity: The debit order details remain unchanged and will continue from my TymeBank account. The payout details are to be updated to the same TymeBank account. The same TymeBank account will therefore be used for both debit orders and payouts which was included in the email along with the relevant documentation The reference number for my previous email submission is 240226QFFBY8. Kindly confirm receipt of my documents and advise on the status of this update as soon as possible I will await further communication regarding this update being actioned.
53 replies
2 months ago
Subject: Request to Remove Closed Goal Saves Off The Profile.
Hello, I have several Goal Save accounts that were opened a few years ago (approximately 3–5 years back). These accounts are no longer in use and are creating unnecessary clutter on my profile when I go under closed accounts can we not fully remove them or unlink them. I kindly request that these accounts be either removed from my profile view or delinked away from my account. Please assist in organizing my profile to reflect only active current account and closed accounts showing anything. I have been with TYMEBANK from launch.
56 replies
2 months ago
Sanlam Debit Order Still Deducted.
Hello, I hope you are well. I had a Sanlam investment policy which I cancelled and closed. The debit order was also cancelled and the policy was paid out. However, I was still debited on the 1st of this month. Please could you assist me in recovering these funds, as this deduction should not have taken place.
56 replies
3 months ago
Clarification Needed: GAP Cover and Dependant Addition
Hello, I hope you are well. I recently took out an Auto & General GAP cover policy through Auto & General directly, which is why I am a bit confused about receiving forms from the email adress mentioned below... I would appreciate clarification on this. I also need assistance with adding my mother to the Gap Cover Policy. She is currently on my medical aid and is covered under TRA GAP cover along with me. She will be moving over from TRA to Auto & General, and I am unsure whether a waiting period will apply in this case. Please communicate with me via email regarding how to proceed, as this is the most convenient method for me. Thank you for your assistance.
168 replies
3 months ago
New Gap Cover Policy Assitance
Hello, I hope you are well. I recently took out an Auto & General GAP cover policy through Auto & General directly, which is why I am a bit confused about receiving forms from gap@hippoadvice.co.za. I would appreciate clarification on this. I also need assistance with adding my mother to the Gap Cover Policy. She is currently on my medical aid and is covered under TRA GAP cover along with me. She will be moving over from TRA to Auto & General, and I am unsure whether a waiting period will apply in this case. Please communicate with me via email regarding how to proceed, as this is the most convenient method for me. Thank you for your assistance.
56 replies
3 months ago
Sanlam Endwoment Cancellation Taking Time
Dear Sir/Madam, I requested the cancellation of my Sanlam endowment more than two weeks ago and was advised that I would receive feedback by 02 February 2026. To date, I have received no confirmation or update. It is now 27 January 2026, and I still have no indication whether the debit order has been stopped. I require confirmation that this will be done before 01 February 2026, as I do not want to be debited again. The lack of feedback places me at risk of being double debited, which is unacceptable. Please action the following immediately: • Written confirmation that the debit order has been stopped • Full withdrawal and closure of the endowment policy Please treat this matter with urgency.
224 replies
5 months ago
Assistance With Closure Of Savings Account
Dear FNB Team, Please assist with the immediate closure of the following savings accounts: Account 63183205054 Account 76210837202 (this account currently has a balance of R5,000) Kindly transfer the R5,000 balance from account 76210837202 to my main cheque account once the closure is completed. My phone is currently in for repairs, and secure chat has already failed to assist me Email is my only available communication channel at this time.
0 replies
5 months ago
Downgrading To Aspire & De Linking From Private Suite.
Hi, hope you are well. I recently requested to downgrade to an Islamic Aspire account. Please confirm that this downgrade has been completed and ensure that I am fully delinked from the Private Suite, all Private Client services, and all Private Banker facilities. I no longer have Private Banking facilities, yet these links were not removed previously and continue to cause issues for me. Kindly ensure that my account and client profile are completely removed from all Private Client and Private Banking associations and correctly aligned with Aspire-level services only. Please treat this with urgency and utmost importance, as I am working to get my FNB account and portfolio in proper order and start on a clean basis. Please communicate with me via email.
53 replies
5 months ago
Migration To Islamic Cheque Account Nightmare
Hello, I would like to migrate only my FNB Premier Cheque Account to an FNB Premier Islamic Cheque Account. This is urgent, as my savings account is linked to my cheque account and needs to be Shariah-compliant. I have spent a significant part of the day attempting to complete this process without success. I would greatly appreciate your immediate assistance, as the process has proven very time-consuming. Thank you for your prompt attention.
142 replies
Review Distribution
5 Star
3 (3.3707865168539324%)
4 Star
1 (1.1235955056179776%)
3 Star
22 (24.719101123595507%)
2 Star
34 (38.20224719101124%)
1 Star
29 (32.58426966292135%)