BB
Brian B
Active since Nov 2009
6
Reviews
0
Industries
Reviews
6 reviews9 months ago
Pathetic service from Vodacom fibre, as expected.
I was forced to take Vodacom fibre because the complex I moved into won't let any other service providers in. Somebody is obviously getting a kickback. Having been a Vodacom customer before, I knew the service would be bad but I didn't expect abysmal. My line went down on first early Wednesday morning, was back at about 11 and then off again at 2pm. It's has been off solidly since then so this is my third day without connectivity. What exactly am I paying for? The call centre is hopeless and the technicians are nowhere to be seen. But it's Friday afternoon, 5pm, so I'll probably be logging another complaint on Monday. Not that it'll do any good.
53 replies
13 months ago
So long and thanks for all the fish
I've been a client of MiWay for 13 years and the only reason I just cancelled my policy is because I was made an offer I could not refuse - and I didn't have the time to find out if MiWay could match it. I'm pretty sure I'll be back at some time in the future. Many thanks to Nikiwe Shabangu and all the other excellent staff I've dealt with at MiWay over the years. Their professionalism and great service are not something you find a lot of in South Africa these days. It was always greatly appreciated. See you on the other side. ps. If you don't get my subject line, read the Hitchhiker's Guide to the Galaxy, a trilogy in six parts
53 replies
25 months ago
The Maizeman is tops for pet food
I've been a customer of The Maizeman for many years, going back to the original shop in Strijdompark and the branch in Bedfordview. These days ordering happens via WhatsApp and telephone, and orders are delivered rapidly --- I ordered yesterday and my order arrived this morning. It's a remarkable pivot that has improved customer service. I recommend the company to everyone I know with pets.
0 replies
39 months ago
Navio's Cellar - best Portuguese restaurant in Joburg
The south of Johannesburg is renowned for Portuguese Restaurants and eateries because, well, there's a large Portuguese community in the area. And yet, among all the available choices, Navio's stands out as one of the best. The food is predictably superb, the ambience excellent and the staff is friendly. Best of all, it's affordable.
0 replies
58 months ago
The Zombies have taken over at Cybersmart
I've been a Cybersmart customer for a long time and this is my first bad service moment with the company. I was an ADSL customer who also had a telephone service from Telkom on the same line. On the night of 10 June, copper cables at the exchange are stolen and I logged faults with CyberSmart and with Telkom the next day (I already had an open fault with Cybersmart for poor ADSL speeds, which I updated. Telkom responded fairly quickly, calling me to explain the missing cables and inform me that the cables would not be replaced. I subsequently emailed Cybersmart asking for a prorata refund of payment for ADSL services. Some nitwit responded and wrote that there would be no refund and that I had access to my service until month-end. No matter how simply I explained it, this idiot couldn't grasp that without the copper there is no ADSL service to access. She nevertheless claimed to have escalated it to "management" who, she said, refused my request for a prorata refund. Subsequently, I received an unsolicited message from Telkom to say that I would be getting a prorata credit on my telephone line rental on my next account. That led me to deduce that Cybersmart would similarly get a credit so why the hell will they not give me a prorata refund?
0 replies
73 months ago
Typically brilliant service from MiWay
I've been with MiWay for about 6 years and that's the longest I've ever stayed with a single insurance company. The rates are competitive and the service to excellent. On my most policy adjustment recent call I was helped by Lehlohonolo Mokgatla and. as expected, she was most helpful and efficient in addressing my queries.
105 replies
Review Distribution
5 Star
4 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
1 (16.666666666666668%)