Active since Dec 2021
I placed an order on the 3rd October 2025 with a delivery date of my mother’s birthday, 6th October 2025. Delivery cut off being 8pm as advised on my follow ups during the course of the day. Delivery cut off came and went without any explanation no explanation from Netflorist as to what is the cause for the delay and ultimately no delivery of my mother’s birthday gift on her birthday. I am utterly disappointed at the lack of service and support from Netflorist . I will never use their services ever again nor will I recommend their services to anyone.
My appointed Broker Sheldon proactively went above and beyond in reviewing my policy and exceeded my wishes with regards to the service offering and premium. I certainly will not leave IntegriSure as my point of contact in all matters relating to my short-term insurance needs. Kudoes to Sheldon for the exceptional service he provided today and to future liaisons with him🙏🏾
Twice in the period that I have had the Netstar unit in both my cars when tested, the unit could not be traced. The 1st time the unit was replaced. This time we ran a test with the call center and the unit yet again could not be traced, which then mean in the event that my car is lost, it will never be found yet I continue to pay every month until the last 2 month when I tried without any success to have the retentions department return my phone call in order to cancel my contract that is on a month to month basis as the 36month period has since lapsed. I have been a client of Netstar since 2008, but the service I have received over the years has been appalling, to say the least.
I had a Diff on my BMW 320i Manual 2012 model replaced on the 9 December 2020. Twice in the same December had to return to the workshop as the replacement Diff was leaking. Noted the warranty on the Diff i was informed is 6 months. Around August 2021, I noticed that the Diff was noisy again albeit at low volumes. As months went by, the noise got worse. Only this December when I was having my tyres sorted I went under my car, only to discover that the Diff has been leaking from where the Diff joins the Prop Shaft. I then got in touch with the workshop that replaced my Diff, specifically looking to speak to the manager who had attended to my car when I was not satisfied when there were initial leakes from the newly replaced Diff. I was then informed that the Manager Mr. Costa was on holiday and they could not help. I then discovered that there had been a new branch opened near me, in Randburg. I got in touch with them(Randburg Branch) only to discover is the same Manager Costa, as one from the Doornfontein Branch. I was then informed that I was to pay an additional R12000 to repair an issue on a refurbished Diff I paid R8 000 less than a year ago. This manager cannot be reached on his listed mobile number yet the Randburg Branch is in constant communication with him on the same number. I was later informed to send him a WhatsApp text that is yet to be responded/attended to. I would not recommend anyone to this guys.
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