CB
Chris B
Active since Jan 2022
4
Reviews
0
Industries
Reviews
4 reviews4 months ago
Never again
Absolutely the worst customer support i have ever delt with parcel gos missing no one can tell me where and whenever i try get in contact with them they hang up or dont reply to emails i would never use this company for anything again. Im still waiting for my item and its been ages and still no communication on where it is or when it will arrive (if ever)
0 replies
43 months ago
Terrible fibre and service
I honestly cant explain how bad my service has been, first of all it took them 7 months to do the installation. Then afterwards i figured at least its installed i wont have any problems further. Was i wrong. I am paying for a 100mb line. When my internet is not off for no reason. I have less then a 1mb line speed. And when you phone you have 20 mins wait time just so that they can tell you nothing can be done and maby i should just try restarting my router. I have sent so many queries and then after n day or 2 i get a msg saying my problem has been fixed. But they didn't do anything, i honestly have faster download speed and connectivity when i connect to my phones hotspot. Please if i could spare you the trouble dont even think about using mweb
0 replies
50 months ago
Never take WebAfrican
Honestly the worse expensive i have ever had with a internet provider, i have been trying for a month to get fibre...they came dug up and put in the lines.after i paid they only checked if there was fibre in my area...then they realized there wasn't. Now i paid for cables that do nothing...when i phone to ask about a refund or a fix they can't answer me at all no one knows what's going on i keep getting passed on to new people that also know nothing...i have work and studdies to attend and online meetings and i never thought it would take longer then 4 weeks to get it done
0 replies
51 months ago
Moving
Honestly, i have never been so angry with an agency in my life. They never answer you calls ore reply to your emails or watsaps. I try i arrange things for my move and i cant even get a date when i am allowed to move in. It's frustrating enough to move 6 hours, and now to struggle to even get the key
53 replies
Review Distribution
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1 Star
4 (100%)