AN
Ana N
Active since Feb 2022
4
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Reviews
4 reviews41 months ago
THIEFS AT LEGAL AND DEBT SOLUTIONS
I made a huge mistake in joining these people. I joined in October and their first debit was done on 27/10. I have been trying to cancel since the 1st week of November. They are very quick to sign you up but to cancel with them is impossible. I call them on a daily basis but get no joy!! Their "Director" who apparently is the only one who can make decisions is never available!! I want this agreement cancelled and I want a full refund DO NOT USE THESE GUYS!
132 replies
51 months ago
Terrible Service
I have 2 current accounts with Nedbank, I requested for one of my accounts to be closed in the week of the 25th January 2022. I was told it would be closed, a week later I get an SMS saying that that the account is in a negative balance. I call again, get told it will take 48 hours Few days later I get another SMS, AGAIN I call in. Today I had to call for the 4th time!! I get told it will be closed……………. Nedbank service is terrible!!! I am very tempted to go back to Standard Bank!
0 replies
51 months ago
Terrible accounts department
I missed my debit order on 27/012/2021. I then called Cartrack to make an arrangement. The arrangement was that Cartrack double debit me on 22/01/2022 The agreed amount was R178 (Due to the missed debit order) and an amount for R169 (the correct monthly payment). On the 22/01/2022 they debited R178. Then on the 27/01 they debited another R178. I did not query this as I had missed the debit on 27/12/2021 and I felt bad, I left it as is. Cartrack then debited AGAIN an amount of R169. I call them to find out what is going on and they apologize. I told them that I am reversing the debit order for the amount of R169. I reversed the debit order, the next day I get a SMS saying that I am in arrears, I call them and they say I am not. I get an email saying I am in arrears, I call them and they say no I am not. The next thing I get a debi check mandate to approve for an amount of R180!!! I call them AGAIN to ask why is the amount R180 and I get told that the previous consultant should have explained. I ask explained what, I get told that consultant will call me. I HAVE HEARD NOTHING!!!
106 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
2 (50%)