Active since Feb 2022
I was forced to pay for my car service whilst the car has a warranty that is up to date. I was not advised of the service intervals by the dealership, and I called at 15k of which I booked at Weltevredenpark branch and they advised me to go to where I bought the car. The manager at Randburg kia, did not accept any responsibility, instead told me I should pay. I do not recommend anyone to use this branch,as they are inconsiderate toward their long term clients. Poor service.
I called numerous times just to split my joint bond repayments, but the agent said she will add a note on system. What difference will a note make whilst trying to make payment arrangements? I will definitely go to the ombudsman!!!! Uselessness. Nedbank couldn't even advise me, she demanded I make 25%payment to the bank, of which they couldn't get hold of the co-owner to discuss reasonable outcomes. In this current economy you can't turn willing payers down, plus this negatively impacts my credit record 😡
Samantha Barnard assisted me with enthusiasm and a prompt response. Keep up the excellent work 🥇
I nominate Ephraim Maaga for president!!! Great customer care skills, makes it easy to understand and portraits honest in sales(mentioning credit checks conducted). Thank you for your time and professionalism.