Active since Mar 2022
I had an extremely disappointing experience with this moving company. The original quote explicitly stated that GIT insurance was included and that all furniture would be blanket wrapped. Neither was honoured. On delivery, there were no blankets or protective wrapping at all, and some of our furniture was transported on an open trailer with no protection whatsoever. Although we were told delivery would take 3 days, our furniture arrived about a month later, on 24 December at around 11pm, after repeated promises throughout the day that they were “almost there”. The condition of the furniture on arrival was unacceptable: Deep scratches on almost all wooden items Coffee rings and stains on surfaces that were not there before A dining room table broken at the hinges and no longer functional When we raised this formally, the company responded with excuses and denied responsibility, even suggesting that the blankets “must have fallen off during transit”, which is not credible. This was unprofessional, negligent, and far below what was advertised. Based on our experience, I would strongly caution others before using this company.
I have been waiting since the end of 2024 for KPA to pay back our deposit. With zero feedback from them
I bought two sports bra's less then two months ago Apart from the fact that they are expensive they are very uncomfortable The teeth on the zip for the one bra fell off. I wrote an email to which I did not get a reply. I then contacted them via whatsapp. They rep**** that they have policies in place, whatever that may mean. That the problem is a result of wear and tear... I have a couple of sports bras and have maybe worn this particular bra five times, an hour at a time. Wear and tear? Furthermore I tried to explain this, but they did not reply at all
Has anybody else noticed that the service at onedayonly has gotten worse?
I received excellent service from The Courier Guy and I just want to thank them
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