MM
Mitchum M
Active since Mar 2022
4
Reviews
0
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Reviews
4 reviews9 months ago
Invasion of privacy and safety risk
Review and Complaint Regarding PROPR - Invasion of Privacy at The Iron Works To Whom It May Concern at PROPR and Prospective Tenants: I am writing to express my extreme dissatisfaction and concern regarding an incident that occurred at our rental property, The Iron works, 2 Ravenscraig Road, Western Cape, Unit 801, on July 29th at approximately 12:30 AM. This incident constitutes a serious invasion of privacy and raises significant security concerns for current and future tenants. Summary of Incident: At 12:30 AM on July 29th, my partner and I were inside our apartment when we heard someone unlocking and entering our front door. We were shocked and alarmed. Upon investigating, we discovered a man named Thsabala had entered our premises *without any prior notification or warning*. According to Mr. Tshabala, he was there to investigate a noise complaint. However, our television was off, and we were simply having a conversation in the lounge. There was no excessive noise being made. More disturbingly, *no attempt was made to contact us via phone or any other means to address any alleged noise issue before Mr. Lala entered our home with a key.* When confronted about his unannounced entry, Mr. Thsabala did not take responsibility for his actions. His explanation was inconsistent, at one point claiming he was simply returning a key. **Key Concerns and Complaints:** * **Unauthorized Entry and Invasion of Privacy:** The most serious issue is the unauthorized entry into our home. Mr. Tshabala entered our apartment in the middle of the night without any warning or permission. This is a clear violation of our privacy and right to feel secure in our own home. * **Lack of Communication:** No attempt was made to contact us about a noise complaint before resorting to entering our apartment. A simple phone call would have resolved the issue (if one even existed). * **Security Concerns:** The fact that a general security representative has a key to our apartment and can enter unannounced is deeply unsettling. We have no way of knowing how many keys exist or who has access to them. This has created a significant feeling of insecurity and vulnerability. We felt so unsafe that we barricaded the door and locked our bedroom door for the rest of the night. * **Lack of Accountability:** Mr. Tshabala failure to take responsibility for his actions and his inconsistent explanations are unacceptable. **Impact and Demands:** This incident has left us feeling violated, unsafe, and deeply concerned about our security. We are writing this complaint to demand the following: * **A full investigation into this incident.** * **A formal apology from PROPR for the invasion of our privacy.** * **Reassurance that this will never happen again.** * **A guarantee that steps will be taken to improve security and communication protocols.** This should include a policy that requires tenants to be contacted *before* anyone enters their property for any reason (except in genuine emergencies). * **Re-keying of the apartment to ensure that only authorized individuals have access.** * **A clear explanation of the circumstances under which PROPR or its representatives are authorized to enter a tenant's property.** **Warning to Future Tenants:** I am sharing this experience to warn prospective tenants of The Iron Works (and other PROPR managed properties) about the potential for serious privacy violations and security issues. Before signing a lease, carefully consider the implications of this incident and ask detailed questions about security protocols and tenant rights. This situation is unacceptable, and I expect a prompt and satisfactory response from PROPR to address these serious concerns. Sincerely, Mitchum Millar
0 replies
11 months ago
Formal Complaint - Unresolved Pyjama Replacement and Poor Communication
To Whom It May Concern, This complaint concerns a recent purchase and subsequent service failure at Bras N Things Mall of The South. On 24 April 2025, I purchased pyjamas from the store and upon wearing them for the first time, on holiday in Cape Town, I realised that the stitching was done poorly on the side of the pants, exposing my leg through a huge slit. I returned the item upon my return from holiday on 12 May and spoke with a sales representative named Amanda, who advised me to keep the trouser with me while a replacement was sourced from another branch. After waiting approximately 3 weeks, Amanda contacted me on Friday, 30 May to inform me that the replacement trouser was ready for the swap. However, upon arriving at the store on Monday, 2 June, a mere 3 days later, I was informed that the pair of trousers had been sold. My primary concern is not solely the loss of the replacement item, but the significant lack of communication throughout this process. There was no notification regarding a limited timeframe for collecting the replacement pants. This has resulted in wasted time and petrol. Furthermore, upon my return to the store, Amanda, who was busy working in the changeroom area, did not come to the front desk when her colleague tried to assist me with the enquiry and complaint. I feel she should have at least come to address the situation personally and not leave it to another salesperson to try and handle the complaint. I find this lack of accountability unacceptable. While I understand that mistakes can happen, the lack of communication and accountability in this instance reflects poorly on the service provided by Bras 'N Things. I request that this matter be investigated and addressed to prevent similar experiences for other customers. I look forward to your response and a resolution to this complaint. Sincerely, Yolandi Staniland Glenvista 0833793357
0 replies
29 months ago
****
I am an events coordinator and Dj. There is a Man with the Name Mike who lives in Acorn Village Randburg. I booked music equipment 3 months before my event. He did not deliver the equipment and also a month later did not deliver on a Refund as he comes with long excuses. Be careful of the Name Mike CDJ Rental if you are in the Music industry
0 replies
50 months ago
Pathetic Service
Rain is absolutely pathetic have been waiting 7 days and it has been close to 11 calls and still no router or Feedback. Then they only want to give you a refund 10 days later… Truly pathetic. Can’t get a hold of anyone or get feedback
106 replies
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4 (100%)