DC
Danielle C
Active since Mar 2022
4
Reviews
0
Industries
Reviews
4 reviews48 months ago
DON'T SUPPORT - you will never get your refund if item is not received
not happy. I ordered bedding from Lisa Banks / NC Enterprise / you (as you are all connected) 4 months ago. I am still waiting with no proof that my order was shipped or even couriered to me. I have asked for a refund and no one is willing to assist. R900 for my son that I truly can't afford. she ordered from you... back and fourth with no resolve. You / Lisa Banks or NC Enterprise won't refund me (my order and trust was with Lisa Banks, the lady i purchased from) and you/ her/ NC enterprise won't refund me. she or you have never tried to contact me to follow up and see how this can be resolved. Please read number 9: What is the Consumer Protection Act? Who is a ‘Consumer’? What are Consumer Rights? Consumer Right No. 1: Right to Equality in the Consumer Market and Protection against Discriminatory Marketing Practices Consumer Right No. 2: Right to Privacy Consumer Right No. 3: Right to Choose Consumer Right No. 4: Right to Disclosure of Information Consumer Right No. 5: Right to Fair and Responsible Marketing Consumer Right No. 6: Right to Fair and Honest Dealing Consumer Right No. 7: Right to Fair, Just and Reasonable Terms and Conditions Consumer Right No. 8: Right to Fair Value, Good Quality and Safety Consumer Right No. 9: Right to Accountability from Suppliers You have the right to be accountable! The right to refund me. Number 5 - the right to fair and responsible marketing. You said 14-21 days. Its been 4 months since i placed my order. Number 6. Fair and honest dealing. None of you have provided me with any information what so ever with regards to my order. Apparently it was shipped. I received no tracking number, no waybill number, no order. Facebook Page: https://www.facebook.com/NCENTERPRISE1821/?ref=page_internal Facebook Page: https://www.facebook.com/groups/1498504960390380/user/663387974/ Facebook Page: https://www.facebook.com/groups/302962683853898
0 replies
48 months ago
DO NOT PURCHASE FROM NC ENTERPRISE
not happy. I ordered bedding from one of your suppliers 4 months ago. I am still waiting with no proof that my order was shipped or even couriered to me. I have asked for a refund and no one is willing to assist. R900 for my son that I truly can't afford. she ordered from you... back and fourth with no resolve. she won't refund me (my order and trust was with her) and you won't refund me. she or you have never tried to contact me to follow up and see how this can be resolved. Please read number 9: What is the Consumer Protection Act? Who is a ‘Consumer’? What are Consumer Rights? Consumer Right No. 1: Right to Equality in the Consumer Market and Protection against Discriminatory Marketing Practices Consumer Right No. 2: Right to Privacy Consumer Right No. 3: Right to Choose Consumer Right No. 4: Right to Disclosure of Information Consumer Right No. 5: Right to Fair and Responsible Marketing Consumer Right No. 6: Right to Fair and Honest Dealing Consumer Right No. 7: Right to Fair, Just and Reasonable Terms and Conditions Consumer Right No. 8: Right to Fair Value, Good Quality and Safety Consumer Right No. 9: Right to Accountability from Suppliers You have the right to be accountable! The right to refund me. Number 5 - the right to fair and responsible marketing. You said 14-21 days. Its been 4 months since i placed my order. Number 6. Fair and honest dealing. None of you have provided me with any information what so ever with regards to my order. Apparently it was shipped. I received no tracking number, no waybill number, no order. Facebook Page: https://www.facebook.com/NCENTERPRISE1821/?ref=page_internal
0 replies
50 months ago
Frustrated but it was worth it!
After my hubby ordering quite a lot of moneys worth of items for me for valentine's day, days started passing without communication. Being the person i am i constantly followed up with Letisha (probably driving her mad). I knew that my order was placed late and wouldn't be here in time for valentine's day. A few weeks started going by and i started getting frustrated with the wait... not just myself but Letisha too! After losing my cool, i took a step back and realized that it's not her fault if orders are later then the communicated days on the website. Not only is she dealing with frustrated clients all the time but she is also always having to deal with the manufacturers and their lead times (which more then 95% of the time is not consistent). Yes in my mind after reading reviews i was concerned but it was reiterated to me by Letisha that "there will always be good and bad reviews, read the good and it will outweigh the bad". Dearest Letisha, i received my second order right now! And not only absolutely gorgeous items but the wait (sorry about my frustration) was absolutely worth it. To those of you who order in future, please bear in mind that the given dates on the website are a "hopeful" time-frame and it is unforeseen circumstances that make the lead times take longer - not Letisha. As promised, the minute my shipment arrived, it would be delivered to me - and so it was! Bear in mind that she has a beautiful business and she surely is trying her best to not only keep it afloat in these times but give the best customer service possible, yes... communication was not the greatest but understandable... she is communicating with suppliers, manufacturers and more to make sure that your orders do arrive. Thank you Letisha I will (if you allow hahha) purchase more from you in the future! Kindest Regards Danielle Camberg
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)