Active since Mar 2022
Useless.. You will take leave and they will never show.. They will also **** you around by being incompetant and coming to your house atleast 3-5 times in duration of about x2-3 months.. Cant even install a new toilet without ****ing it up also
Driver was to pick us up at location.. Driver was canceled by another Uber driver waiting for clients willing to take us home.. Got in original Dtiver "Mbongeni" driving Nissan Elmera.. Driver skipped red lights and stole passenger phone. Not able to post driver dtail for se reason.
Mokopane Properties are refusing return my deposit of R7200 I payed to rent an apartment through them. I started renting from my Apartment (Leblon 7, Mokopane) through Mokopane Properties January 2022 for R7200pm and payed a deposit & admin fee to Mokopane properties of R9667.00. 09/05/20222 I advised Mokopane properties that I am giving notice at Leblon 7 as I am going to move to the smaller unit (Leblon 10) across from current apartment which is also cheaper. I asked Mokopane Properties if I would be able to move beginning of June to the new apartment or would I be accountable to still pay rent at Leblon 7 as I did not give 2 months notice. Mokopane Properties then advised me that they communicated with the owner of the new apartment ( Leblon 10- Thepo) and that Mokopane Properties would also like to add the new apartment to their books, "{would I be interested in also renting Leblon 10 through Mokopane Properties? "} which would cost me R6100 where the owner only asked me R5500. I accepted the offer as this would ease the process and they would then also carry over the deposit and send me the new lease/contract for the new apartment. I started moving into the new apartment (Leblon 10) the 1st of June after only receiving the key from them 18:00pm. So I moved from Leblon 7-R7200pm to Leblon 10-R6100pm no problems or questions asked, deposit was sorted as I stayed with Mokopane Properties and they still had the full deposit I payed for Leblon 7 -R7200 excluding admin fees. The 1st of October I verbally communicated with Ratchel(Mokopane properties) that I would like to give notice at Leblon 10 as I am moving into a house with my girlfriend at that time. I again asked them if I would be required to give 2months notice before I would be able to move, I already payed R6100 rent for October, will I be required to pay rent for November also? They advised that it would not be necessary and that I would be able to move. I also officially communicated 4/10/2022 via mail that I will be moving out from Leblon 10 end of October. I started moving out of Leblon 10 apartment while already living with my girlfriend during the month of October and was completely moved out of the apartment and keys returned to Mokopane properties before end of October 2022. I waited until 5th of December 2022 before asking when they are planning to refund my R7200 deposit? Received a message back from Rachel an employee of Mokopane properties, the owner of Mokopane Properties ( Ester Van Der Merwe) said "I don't have a Deposit. she is sitting with my file in front of her" I then sent Ester van der Merwe (Owner of Mokopane Properties) a message asking what does she mean by "I don't have a deposit on file? I was required to pay my deposit before they let me rent the apartment (Leblon 7) through Mokopane Properties." With no reply, I then also sent her the proof of payment from the bank showing the amount of R9667.00 I payed as deposit & admin fees. Ester van der Merwe(Mokopane Properties owner) sent me a voice note- " I must make an appointment with her and go to her office to sort out my file" She accepted the appointment I scheduled for 15:00 at her office. Ester van der Merwe (owner Mokopane Properties only arrived for the appointment at 15:20 where I was eventually called to her office. Ester van der Merwe then said that they are not going to return my deposit of R7200 as I breached/broke contract and did not give 2 months notice. I told he that I have written communication where Mokopane Properties confirmed that I am not required to give the 2 months notice I was willing to do. She still said that I breached my contract irrelevant of what was communicated to me previously.? I asked Ester Van Der Merwe to show me the contract she claim I breached? When Rachel(Employee-Mokopane Properties) advised Ester that they didn't send me any contract and I didn't sign any contract/agreement. She only replied with it doesn't change anything. They refuse to refund although they have no reason at all to do so. No entry or exit inspections was done when I move in or out of any of the 2 apartments I rented from Mokopane Properties.
I contacted PSG insure to find out if I could claim my PC that was damaged by lightning. I was told that yes I could claim the damage, only need to get a damage report, and received forms to fill out and send back with damage report. I did all that, and sent my claim with damage report and quotation on replacement of PC for amount R44 600. PSG replied with a wuote they've received from a supplier for same spec pc, amount of R36000 and asked if they could go ahead with replacing the pc, delivery ETA 7 days. I followed up to find out when they will be sending the new PC, and was told that quote expired and they now would like to settle for the amount of R36000 - R2000 for claim. I said its fine, I will be able to order and have new PC within 3 Days. They then came back and told me, they need to check if my double payment of previous month and current month went through, as my debid order bounced, I asked if I could make the payment manually, said they will debit the money on 15th of Feb, debit order never went off, only x2 on 1st of March. The claim was submitted on 23rd of Feb, they told me they need to verify double debit on the 10th of March. I asked if I could send them bank statements on the 14th to prove that the double deposit was made 1st if March as this is taking a long time to confirm a payment. They then replied, and told me that the double payment was confirmed, but now the claim was sent to MOB department as my account is "green" because I have not been with them for longer than 6 month.? This is last I've had any feedback, amd EVERY TIME AFTER I ASK THEM *** IS GOING ON!. Think this is bull**** and would not recommend PSG Insure to anyone after this experience. Its now 15th of March already. Pathetic I would say.
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