Active since Mar 2022
Absolutely deplorable service and terrible communication. I have been waiting for my license disc for 2 weeks. Despite numerous contact attempts, i have received no response and their whatsapp line is a joke. I need my license disc urgently!
I am so disappointed with the service I have received from the TIH and FFW recoveries team. I am well aware that an excess reimbur*****t is not a guarantee but I have supp**** their offices and their corresponding attorneys with all the relevant information which will assist with a successful recovery and to date, I have received no feedback! I was informed by the team leader at the law firm appointed by First For Women, VFV attorneys, they do not need to provide feedback. What ******* is that! I have called and emailed and yet to date, nothing! This is leaving a sour taste in my mouth as every other experience I have had with the insurer has been great.
I called in for a premium review and Mbali Memela provided me with excellent service and restored my faith in FFW
I had a wonderful experience with CAP security. I couldn't get ahold of any state authority and I decided to give them a call to see if they could assist. I was called to be updated more than once and thanked for my assistance. Thank you CAP!
My conversations with both Neo and Koketso were great. Koketso was helpful and patient, answering all my questions. Plus he saved me some money!