RN
Rene N
Active since Apr 2022
3
Reviews
0
Industries
Reviews
3 reviews26 months ago
Unacceptable Appalling Service - Essential Kuilsriver
Totally appalling service when booked off sick at home, despite my doctor having emailed my script through directly from his surgery yesterday and me asking for it to be delivered yet almost 24 hours later I’ve had to constantly follow up then to my shock despite advising them I can only take the antibiotic that my medical aid accepted they still deliver everything with a copayment of R548 despite me advising I don’t have money now and will collect the rest month end now I sit without my antibiotic and cannot go elsewhere as they have processed using my last funds shocking to say the least not even an apology or a call nothing
0 replies
32 months ago
STORE CLOSED BEFORE STIPULATED TIME - MANAGER TERRIBLE RUDE ATTITUDE
Store closed before stipulated time more than once and when reported manager calls to supposedly apologize but super sarcastic and terrible attitude for someone in a managerial position. Despite request for the matter to be escalated have still not heard back from Head office or the Area Manager - Super dissapointed and disgusted in the appalling service received - very unprofessional and unlike the TFG group
0 replies
49 months ago
WORST EVER CUSTOMER SERVICE - MR PRICE HAASENDAAL - CHESSTHOE
Appalling attitude and worst ever customer service and experience in the presence of store management - I am still in shock after receiving horrendous service from Cashier and furthermore encouraged to go to Head Office even giving the Regional Manager's name. Despite several requests from his manager to stop back chatting me as the customer, he replies loud and clear I HAVE MY RIGHTS and that he wont !!!! He leaves the till point goes to the floor to make a call from his cellphone on the shop floor in front of customers so as I leave the store I turn back and ask him for his name please as his badge is conveniently turned around, he shockingly shows me he will first finish his private call on his cell at 09h25 which is clearly not his lunch then happily states his name to me, upon returning to the store with my husband 5mins later we are met with th same cashier busy discussing me with another cashier loudly I wont sign a warning ..........like hell will I sign a warning for that, he looks up gets the fright of his life and I say to him Dont stop on my account please continue to discuss customers......Worst ever ever experience I feel sorry for the store manager as it was evident he had no respect for even her !!!!!!!!
74 replies
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1 Star
3 (100%)