EH
Essential Health Pharmacy
Claimed Business
EH
Essential Health Pharmacy
Claimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Essential Health Pharmacy
Essential Health Pharmacy has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Essential Health Pharmacy across 28 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAM
Annie M
1 reviews | Active since Jan 2020
18 Sept 2025, 19:36
Terrible
I came across essential health Claremont through the wonderful staff member Brent Dhlmini. That has been two years ago and his convinced both DR’s I Mansge to open accounts at the pharmacy. His no longer there and since then the telephone service and delivery customer service has been terrible
Helpful (0)
|Replies (0)AM
Annie M
1 reviews | Active since Jan 2020
18 Sept 2025, 19:36
Terrible
I came across essential health Claremont through the wonderful staff member Brent Dhlmini. That has been two years ago and his convinced both DR’s I Mansge to open accounts at the pharmacy. His no longer there and since then the telephone service and delivery customer service has been terrible
0
Replies (0)BS
Boitshoko S
1 reviews | Active since Jan 2020
24 May 2025, 10:01
Terrible service
Went to buy alcohol rubbing at the kuilsriver pharmacy and was met by a rude pharmacist assistant who goes by Tania Smith at first she refused to sell it to me telling me that I need a prescription and when finding out that there’s no such she started yelling at me for being on my phone mind you I am a customer then refused to assist me nor show me her manager I had to ask for her name from someone she then proceeded to call for another customer and yes she did all this right in my presence… I went to a manager Leon Brits who took years 30 minutes to be exact to assist me with my complaint and it wasn’t resolved this is the mos unacceptable thing I’ve ever encountered
Helpful (0)
|Replies (0)BS
Boitshoko S
1 reviews | Active since Jan 2020
24 May 2025, 10:01
Terrible service
Went to buy alcohol rubbing at the kuilsriver pharmacy and was met by a rude pharmacist assistant who goes by Tania Smith at first she refused to sell it to me telling me that I need a prescription and when finding out that there’s no such she started yelling at me for being on my phone mind you I am a customer then refused to assist me nor show me her manager I had to ask for her name from someone she then proceeded to call for another customer and yes she did all this right in my presence… I went to a manager Leon Brits who took years 30 minutes to be exact to assist me with my complaint and it wasn’t resolved this is the mos unacceptable thing I’ve ever encountered
0
Replies (0)NH
Naomi H
1 reviews | Active since Jan 2020
14 Dec 2024, 13:04
Job done incorrect
Hi I have been a client with this pharmacy for more than 20 years. I got medicine in November by them for my back and was told that a payment of 18 cents was payable. A week and a few days later I got a WhatsApp stating that I owe them R283.03. I paid that amount today. I mean how can I be told one amount one day and then later and bigger amount. Somebody is not doing their job correctly and now I have to pay for someone else's mistake. I don't think it's fair. If they told me on the day that I would have to pay the R283.03, I would have never taken the medication.
Helpful (0)
|Replies (0)NH
Naomi H
1 reviews | Active since Jan 2020
14 Dec 2024, 13:04
Job done incorrect
Hi I have been a client with this pharmacy for more than 20 years. I got medicine in November by them for my back and was told that a payment of 18 cents was payable. A week and a few days later I got a WhatsApp stating that I owe them R283.03. I paid that amount today. I mean how can I be told one amount one day and then later and bigger amount. Somebody is not doing their job correctly and now I have to pay for someone else's mistake. I don't think it's fair. If they told me on the day that I would have to pay the R283.03, I would have never taken the medication.
0
Replies (0)ZW
Zainap W
1 reviews | Active since Jan 2020
14 Aug 2024, 20:34
Extremely happy client
Very friendly staff at kuilsriver essential health pharmacy. Leon who is in charge is such an amazing person, helpfull and patient and hives his best in delivering excellent service. Well done guys.
Helpful (0)
|Replies (0)BH
Beula H
1 reviews | Active since Jan 2020
9 Mar 2024, 11:37
Going that extra mile Kuilsriver Essential Health pharmacy
This pharmacy and friendly staff made it possible for me to get Minoxidal 7,%. A hair loss product not easy obtainable. I suffered serve loss after being a COVID ventilator surviver. It is hard to grow my maine back and this is also part of where a woman's confidence lies. Thank you for ordering and seeing to my personal needs.Do many places just said no without going the extra mile. Thank you Leon and team
Helpful (0)
|Replies (0)BH
Beula H
1 reviews | Active since Jan 2020
9 Mar 2024, 11:37
Going that extra mile Kuilsriver Essential Health pharmacy
This pharmacy and friendly staff made it possible for me to get Minoxidal 7,%. A hair loss product not easy obtainable. I suffered serve loss after being a COVID ventilator surviver. It is hard to grow my maine back and this is also part of where a woman's confidence lies. Thank you for ordering and seeing to my personal needs.Do many places just said no without going the extra mile. Thank you Leon and team
0
Replies (0)RN
Rene N
1 reviews | Active since Jan 2020
22 Feb 2024, 11:57
Unacceptable Appalling Service - Essential Kuilsriver
Totally appalling service when booked off sick at home, despite my doctor having emailed my script through directly from his surgery yesterday and me asking for it to be delivered yet almost 24 hours later I’ve had to constantly follow up then to my shock despite advising them I can only take the antibiotic that my medical aid accepted they still deliver everything with a copayment of R548 despite me advising I don’t have money now and will collect the rest month end now I sit without my antibiotic and cannot go elsewhere as they have processed using my last funds shocking to say the least not even an apology or a call nothing
Helpful (0)
|Replies (0)RN
Rene N
1 reviews | Active since Jan 2020
22 Feb 2024, 11:57
Unacceptable Appalling Service - Essential Kuilsriver
Totally appalling service when booked off sick at home, despite my doctor having emailed my script through directly from his surgery yesterday and me asking for it to be delivered yet almost 24 hours later I’ve had to constantly follow up then to my shock despite advising them I can only take the antibiotic that my medical aid accepted they still deliver everything with a copayment of R548 despite me advising I don’t have money now and will collect the rest month end now I sit without my antibiotic and cannot go elsewhere as they have processed using my last funds shocking to say the least not even an apology or a call nothing
0
Replies (0)WF
William F
1 reviews | Active since Jan 2020
9 Aug 2023, 07:27
Essential Brackenfell put clients 2nd
Complained about one of their employees and her poor service and the response was nothing to do with my complaint, but a mere deflection. This after being a loyal client for many many years of their Brackenfell branch at Old Paarl Road.
Helpful (0)
|Replies (0)WF
William F
1 reviews | Active since Jan 2020
9 Aug 2023, 07:27
Essential Brackenfell put clients 2nd
Complained about one of their employees and her poor service and the response was nothing to do with my complaint, but a mere deflection. This after being a loyal client for many many years of their Brackenfell branch at Old Paarl Road.
0
Replies (0)jB