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Active since Apr 2022
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3 reviews6 months ago
Poor service at Eden Gardens Private Hospital
On the morning of 17 October 2025, I was informed that I was scheduled for an X-ray that same morning. I was asked by nurses when lasy I ate. I informed them that I ate at 9pm the night before. I was therefore not allowed to eat breakfast in preparation. I waited to be taken for the scan. At around 12pm, I informed that the scan was rescheduled ro tomorrow. I would therefore not be allowed to eat solid foods until the following day. This would mean that I would be starved for 48 hours. Had proper procedure been followed, I would have been allowed to have breakfast. I am diaberic. It is crucial that I do not skip meals. As I type this, my blood sugar level is dangerously low. The nurses have not been helpful at all and refuse to intervene. This experience has left me feeling absolutely miserable. I will be informing anyone and everyone in my circle to not come to this hospital anymore.
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19 months ago
Jullo - what fo know before you send your loved one there
Upon admission, you cellphone will be taken from you and you will only get access to it thrice a week for 30 minutes. No contact with your family allowed outside of this. If you do manage to convince the social worker to allow you to call home, this is done in her office under her supervision. As a woman and a victim of ***ual assault, you can expect to share meals, communal spaces and classes with convicted ********s or those awaiting trial for violent crimes. I experienced a number of instances where inappropriate and lewd comments were made about my body. I never once felt safe and even under these circumstances, I was not allowed to reach my family. The food is terrible - the website is a complete lie. On my first night, I was given a slice of dry brown bread and water for dinner. Breakfast is usually a porridge, a slice of bread, cheap juice or tepid tea made and sweetened in bulk. No outside food is allowed and diabetic meals were not provided. With boiled cabbage, phuthu, Maas, sugar beans, boiled eggs, tinned or frozen veg exclusively. Meat is consumed once a day and the quality thereof is questionable at best. I have many more horrible experiences to share, especially the main Doctor's massive ego, hurling verbally abusive insulrs at patients to the point of them crying. Many walked in not knowing what to expect (a closely guarded secret for a reason, but walked out with unforgettable trauma. If their whole angle is "tough love", they are getting it wrong. It is not much more than a glorified prison.
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49 months ago
Fedics food fail
Fedics? Just order in all your hospital meals. I have had nothing but jelly and juice for four days because the hospital only has those options for fluid diets. Can't be bothered to make broths, soups, purees. Nothing. Just order in via UberEats and then never give that hospital your money again.
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