Active since Apr 2022
I purchased my Samsung S24+ via samsung I sent my phone to Regener8 on the 22nd of Feb. This is after waiting over two weeks for them to get there ducks in a row to arrange the collection. I have already been waiting 6 weeks for the payment for my phone. On 8 March, I was promised payment on the 28th March, now one day before the promised date, you go back on your word. Saying there is delays with no prospective dates on when to recieve payment. Extremely embarassing for Samsung to deal with this company and subject their customers through this flawed drawn out process. Renegr8 has basically blamed Samsung for the delays.
I purchased my Samsung S24+ via samsung I sent my phone to Regenerate on the 22nd of Feb. This is after waiting over two weeks for them to get there ducks in a row to arrange the collection. I have already been waiting 6 weeks for the payment for my phone. On 8 March, I was promised payment on the 28th March, now one day before the promised date, you go back on your word. Saying there is delays with no prospective dates on when to recieve payment. Extremely embarassing for Samsung to deal with this company and subject their customers through this flawed drawn out process.
Mondo has *******ly utilised my mother's details to open up a contract with MTN. She has given no instruction to take out this contract. Mondo is enabling *****ulent activities. An absolute disgrace to de***** a pensioner who has no access to internet to process online applications. We demand the contract be cancelled immediately along with an explanation of how the contract was created & how the personal details obtained.
I have been without internet from Monday 20 February. I raised a ticket on the same day to which there has been no progress. everyday I explain the story to a new consultant. Who says they waiting for Vumatel. I spoke to escalations the 23rd February, again no progress. I have done various tests, and sent the various results to Homeconnect and Vumatel, but nothing. I would request, that the issue be rectified immediately or be given immediate termination and a refund for the period. this is unacceptable.
I submitted my application in October, for 10 December activation. The line was only activated on the 20th December. During this time no one at Homeconnect could provide reasons for the delay, except for passing the buck. Even the escalation process was unhelpful. Once my line was activated, I first complained on the 21st about poor speeds on my 2.4ghz line, after numerous calls again, the issue is still not resolved. I am paying for a 50/50 line but the 2.4ghz line cannot even provide 5mbps. Extremely unhappy, as I have been a loyal customer for almost 5 years.
I am an ABSA client for the last 16 years. I have various products with the institution. A few months ago I asked my private banker,Thandi Modipi, for my banker to be changed due lack of responsiveness and subsequent inadequate feedback. I followed up again last month, to which she has not responded. I have emailed Private Banking Assist, to request the same, again no response. I have logged on to the ABSA website and twice logged a complaint under Private Banking, again no response. I am officially fed up with ABSA. I demand a refund for the non service over the past few months.
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