JW
Janine W
Active since May 2022
4
Reviews
0
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Reviews
4 reviews10 months ago
Their service are good but how can their keep a percentage of of my mom's money just because she changed the items twice is it right? Its not a alot of money only a R40
Their service are good but how can their keep a percentage of of my mom's money just because she changed the items twice is it right? Its not a alot of money only a R40. But we always buy things there . So they will do it next again ?
0 replies
37 months ago
BAD SERVICE
My mom of 72 years old have a capitec account. I Janine Wilson her daughter deposited R1200 the 3 March 2023 . At 3:55 as it was about to be loadshedding. So the R1200 shows it was deposited into my moms account. I just waited for the deposit slip . But i waited for slip , but didnt received one because of loadshedding. So my mom never Knew the money R1200 was deposited but the next day it shows reversed. I only saw the 1st of april the money was reverse cause I checked moms phone. So me and mom went in to capitec bank immediately . The 2nd April 2023 . The tellers who helped at capitec bank told the money was deposited and it was reversed. And she told me it will take 24hours for the money to be transferred back into mom account . But mom still waiting on her money. So we went in to capitec bank again today 15th April 2023 . The manager told it needs to be reviewed before they can do anything. Mom and me really not happy with their service. And will close her account after this incident.
106 replies
44 months ago
Not happy customer .
Shoprite Mitchell's plain town centre. My disabled mom went to buy a block of cheese yesterday at westridge shoprite without her.knowledge she didnt check underneath the block of cheese to see how it appears she bought it. Only when I tried opening the cheese this morning I saw the block of cheese were mouldy. So I brought it back to 1 of the other store nearer to me I'm janine her daughter. The manager of the town centre branch told me your mom must take back where.she bought it. Here I thought all shoprite branches are one store. Very disappointed.
148 replies
48 months ago
Bad service
I bought a lounge suite 2 years no one hardly use the suite they came to fetch it last year because the one one chair broke. And a couple months a long the line the shame chair has a problem now the store manager tells the guarantee is finish. So what am I suppose to do the 4 piece lounge lounge suite cost R15000 .
208 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
1 (25%)
2 Star
0 (0%)
1 Star
2 (50%)