ES
Emri S
Active since May 2022
11
Reviews
0
Industries
Reviews
11 reviews2 months ago
Telephonic customer ...
Telephonic customer service was friendly, helpful, quick and very easy
53 replies
4 months ago
Maxidor Roodepoort - Renault Kwid
The poor aftersales service has left us vulnerable. The manager refused to take responsibility for a sale of the salesperson that is no with the dealership. The vehicle has been in our possession for almost a year. The license disk has expired, and nobody can give feedback on the whereabouts of the registration papers (NATIS) to change the ownership. The vehicle was returned to have the defects checked and fixed for the duration of almost 3 months. It was returned with only one issue resolved. It is with great regret that I have to write this review, but after sales service is very important if the customer pays the premium every month for a vehicle that has issues.
0 replies
4 months ago
Maxidor Roodepoort
Poor after sales service of pre-owned vehicle bought in January 2025
0 replies
11 months ago
Vodacom Customer Service Failure
I have been a loyal customer for 27 years with 13 different contracts that I have never missed a payment on. I have been struggling for 6 months to cancel some of my contracts that have ended. I have paid the cancellation fees only to find out that it was not processed. It is now 8 weeks later and still no response. No mail, no call. I have been blocked to the call centre as spam due to amount of times I have to call for assistance. My account is still on the old Legacy system and not all agents have access. This causes that someone needs to call me back. This also never happens. Just sad that they are so quick for new business, but if you are in a financial tight spot, nobody is willing to assist. I have 3 adult children that want to take control of their own contracts and I am not receiving an assistance. I live in a remote town and do not have access to a Vodashop, therefore forced to call the call centre and hold for up to 20 minutes. Treat your loyal customers well! Should get VIP treatment for 27 years!
111 replies
28 months ago
Always willing to as...
Always willing to assist and understand in difficult situations
129 replies
36 months ago
Very helpful and und...
Very helpful and understanding to my situation
53 replies
40 months ago
Agent very helpful a...
Agent very helpful and assisted immediately
132 replies
40 months ago
Beauty was very help...
Beauty was very helpful! Also very understanding and assisted me with me query!
132 replies
45 months ago
Very helpful and und...
Very helpful and understanding towards my current situation
134 replies
47 months ago
First time policy at...
First time policy at King Price, happy with the service so far
134 replies
Review Distribution
5 Star
6 (54.54545454545455%)
4 Star
1 (9.090909090909092%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (36.36363636363637%)