MM
Malcolm M
Active since May 2022
4
Reviews
0
Industries
Reviews
4 reviews2 months ago
Honor xd7 TPU COVER
This to Vodacom Head Office and Vodacom shop Century City,Canal Walk Centre. Me and your client, Miss. Marilyn Lyons, went to your bigger branch Canal Walk Centre get a new cellphone.This happened on Sunday,22 February 2026 the afternoon .There are 2 Vodacom shops in Canal Walk Centre so we chosen the bigger branch. She was helped Anwar, a sales consultant. Marilyn got the Honor xd7 on contract for R309 p.m. She asked Anwar to migrate all her info from her Oppo A53 to her Honorxd7. He went and asked a white guy to do the migration. The Honorxd7 was sealed when Anwar went and fetch it at the back. We were told by the white guy that migration will take between one hour to one and a half hours to complete. So he asked for another cell number to contact us as soon migration was complete. So he had her Oppo A53 and the new Honorxd7 with him to do the migration. So we left the branch and do some shopping. The Honorxd7 box was sealed when left the branch to shopping. After an hour of shopping,we came back to check whether the migration was done and it was. With the collection of both phones, it was found that the Honorxd7 TPU COVER was no where to be found. So the white guy inform Anwar about the issue. Anwar told us not worry, he's going to log a call with Head Office to resolve the issue. He told us,he will not be in on Monday and will be back at work the next day. Today,Marilyn called the branch to remind him and she was told by another staff member that Anwar will be back coming Friday. This didn't sits well with Marilyn and she ask for the manager. She was told that the manager is in a meeting at Head Office. This doesn't make even sense as Vodacom's Head Office is not in Cape Town. It draws the suspicion that someone mess up badly. Marilyn only asked Vodacom to give her TPU COVER as advertised. Please contact her on 082 410 8092 or 082 410 8794 Regards
53 replies
5 months ago
Goods not received
This is to the owner of Gloot. I will give you more stars as soon as the issue has been resolved. Last week Thursday evening, Marilyn ordered the Protein Water, Flat tummy toner and Flat Tummy Tonic as part of the specials you advertised. The 3 products was in stock. We received a message back confirming the order. Nothing else was communicated after that regarding when delivery will take place. Can you please give us feedback what the hold up is. Order number is :#GM71047 Please reply to Marilyn Lyons on email ✉️ marilynlyons25@gmail.com or contact her on 082 4108794. Hope to hear from you soon. Regards Marilyn Lyons
106 replies
33 months ago
Pathetic customer service
Good day, Can you please email me the certificate I need for my insurance. My fiance called your customer service department on Monday,31 July 2023, and I spoke to a lady and she said she will mail the certificate. Nothing happened. SHE called customer service department today, still no certificate was mailed.What is going on? No certificate, no claim from her insurance if her vehicle is ****** or hijacked. Pathetic service. Clients have only so much time in a day deal with this. Her account number is 10016522 Please contact her on 082 410 8092. Her email addresses are marilynlyons@capitecbank.co.za and marilynvlyons25@gmail.com.
60 replies
47 months ago
Brilliant service
Excellent and professional service. Patient and client focus. Friendly and caring. Fast service Trustworthy Owner's personal touch. Good price This is Wayne Toerien and his team. Thank you so much for making moving easy and stressfree. Highly recommended. Will definitely use your service again
134 replies
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